Montego Bay The Shoppes at Rose Hall Hotels

"The property was beautiful and offered great views and even had a small private pool. The space was welcoming and large, perfect for a small family! We do recommend the resort, especially during hot months, to have the AC units serviced appropriately as there aren’t many close dining options so most meals are prepared in the home, and no AC in the kitchen was miserably hot. We did have a difficult time after check in to get in touch with the resort to arrange transportation in a timely manner....

"Great stay"

"Worst experience I have ever had. I been traveling for years and have been to 39 countries. This was by far the worst stay I’ve had. The owner of this property has his mom (Neema) running this place and she was the worst part of the experience. She is super mean and talks to you like you’re dumb. We stayed here for my sisters wedding and everything that was promised was a scam. She says one thing and does another. We ordered a private chef and she ended up trying to send us premade breakfast....

"Our 3 night stay was great, Mervin was wonderful always made sure we were ok and the property was family oriented and that's awesome. "

"There was no hot water in the shower, no lights in the hallway, bathroom sink or kitchen, the kitchen stove did not work and was rusted, there was a broken washing machine in the kitchen, no lights in the bathroom (I had to take a cold shower in the dark), the patio door didn't lock, the air conditioners filter was completely clogged. The lights in the entire apartment were too bright. The host was attentive via what's app and she admitted that the unit needed overdue repairs. The unit that I...