Boston The Shops at Prudential Center Hotels

"It amazing!! Check in was so good! From check in to check out! The dining staff was beyond what I used to! Such a nice night away."

"Beautiful elegant and warm setting, exceptionally friendly and attentive staff. Beautiful clean rooms with thoughtful layout "

"Beautiful room, cleaning staff, food service staff in each restaurant, front desk staff all outstanding."

"Had a great stay! Clean, efficient, cozy rooms. Bed was comfy. Had everything I need! Location was amazing - quick walk to the T and had a great lunch at Luke's Lobster just around the corner. Would 100% book again!"

"Everything was clean and comfortable. Our check in was smooth and the staff was friendly. The amenities were all under renovation so you local competition received much of our business for food and entertainment. It would have been nice to know about this in advance so we could have planned accordingly. The temperatures were 0 degrees so we would have preferred not having to go elsewhere. We love Hilton so you won't lose us over this! Thanks for listening. "

"Staff was very helpful and the room was clean although it was on the smaller side. We love how it is in a historical building and the location is very convenient. "

"Awesome"

"This was the perfect stay for a solo traveler. I rode the Logan Express from the airport into back bay for free. Copley House was a very short walk to and from the Logan Express stop. Super convenient location and walking distance from The Prudential Center. I didn’t have to Uber at all because everything was walking distance and I felt safe returning at night. Would definitely stay here again!"

"I stayed in a loft on the side of the main hotel, and it was extremely spacious with all the amenities I needed. It was definitely worth the price, especially given the beautiful area it’s located in. I didn’t interact much with the staff, but the few interactions I had were very pleasant. I would definitely stay here again."