“The hotel employees are very friendly and efficient. The perfect facilities of the hotel made the staying comfortable. The spa pool is my most favorite. There is a Vons across the street with some little restaurants around. I’ve recommended the hotel to my friends.”
“We stayed for four days and three nights, and our experience was truly outstanding. From the flavorful meals to the sparkling clean pool, the well-maintained environment, and the reliable shuttle service—every detail was thoughtfully handled and exceeded expectations.
The only aspect that could use improvement was the service attitude of the night shift front desk staff, who came across as less welcoming compared to the daytime team. A bit more warmth and attentiveness during the night would……
“We really enjoy staying at the Hotel. Hotel is very nice, clean and smells really good. Front Desk people are very nice, accommodating and very friendly. Area is walking distance to Universal Studio and City Walk. Free juice and coffee. Bed is comfortable and room is clean. My only complaint is that the room is too dark. ”
“This stay really surprised me, in the best way possible One of the best places I’ve ever stayed at - everything looked beautiful and the experience was fantastic. My family could not agree more.
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“I cannot speak highly enough of the staff at Sunset Marquis! We stayed for a night following a nearby concert and once we arrived I knew we should have booked a longer stay. The check in staff was exceptional. They were friendly, kind, funny, and even offered us drink vouchers for the bar. They educated us on the property and asked about our interests, they then recommended different areas for us to check out within the property based on our answers. The room was spacious, and even with it being……
"We stayed for four days and three nights, and our experience was truly outstanding. From the flavorful meals to the sparkling clean pool, the well-maintained environment, and the reliable shuttle service—every detail was thoughtfully handled and exceeded expectations.
The only aspect that could use improvement was the service attitude of the night shift front desk staff, who came across as less welcoming compared to the daytime team. A bit more warmth and attentiveness during the night would truly elevate the guest experience.
Overall, this hotel is a fantastic choice for families visiting Universal Studios Hollywood. The facilities are family-friendly, the atmosphere is relaxed yet vibrant, and everything is conveniently located. Strongly recommended for a comfortable and enjoyable family getaway!"
