洛杉矶回音公园湖附近酒店

“環境及整潔度都比連鎖飯店好，差別只是櫃台晚上十點後沒有人，但沒什麼影響。非常喜歡這家旅館，床單很親膚，睡起來很舒服”

“The room is quite tight but with all well designed necessities which the customers demand is considered . Most functions of dining , meeting and working are allocated in its lobby areas to get the community more closely. The only thing I am not get used to is u need to carry the bottle of filled water from the lobby cafe areas which might not convenient especially in the evening or for guest who prefer to drink hot tea or coffee at room.”

“Clean and welcoming experience ”

“服務人員很好，休閒運動設施也不錯；但是房間的杯子是髒的、檯燈是不亮的，老飯店房間的硬體設施需要維護！”

“还差点意思”

“Random deduction of fees”

“We booked the Silver Lake Pool and Inn for a one-night stay to celebrate a birthday. Four of us stayed in the the queen double room and we all absolutely loved it! The view of the hills and the neighborhood were gorgeous. We loved the furniture and design (it felt like a hip and groovy house) and the beds were comfy. We asked for a quiet room and were accommodated, no noise issues to report! Reesee and Perla checked us in, and they were sweet and very helpful and thoughtful. The valet service……

“ good”

“good”

“During a 9-night stay, service execution was inconsistent and poorly coordinated. At checkout, shortly after 11:00am, I was still in the room actively packing and asked for a moment to finish. Instead of a standard reminder, a staff member knocked and responded in a confrontational manner, asking, “You don’t know what time it is?” The interaction felt more like being pushed out than being assisted through checkout. On one occasion when the “Do Not Disturb” sign was not displayed, housekeeping……

“房间有异味。服务员比较冷漠。”

“Everything is good.”