Hexham Thirlwall Castle Hotels

"Felt safe in hotel and had an enjoyable meal"

"Room and hotel clean and nice check in staff. Disappointed with breakfast at the hotel. We went to breakfast a hour before the finish time and no pastries, not much variety of fruit, had to wait a long time for hot food items to be replenished and also just instant coffee no coffee machine to pick different types of coffee or hot chocolate. Also very noisy outside hotel at night. Had booked it as near daughters accommodation but very loud music from The Shack opposite outside football stadium. "

"Lovely hotel with shops and places to visit nearby. Small things like have a space specifically for guests to hang out or read etc separate to people using restaurant and bar would improve stay. "

"Ideal situation"

"Fantastic hotel. Lovely staff and superb breakfast. Free upgrade and chocs for my big birthday was a lovely touch."

"Clean room, helpful staff, good breakfast."

" Staff and breakfast were excellent "

"Great staff WiFi poor "

"Staff very friendly and helpful. Food in restaurant was really good. Room too warm for us personally even with window open. Bathroom fixtures (bath/shower fittings) could do with being updated/modernised. Overall pleasant stay. "