Savannah Tiger Arena Hotels

"My husband and I have traveled to Savannah many times and decided to give this hotel a try since it’s close to many of our favorite spots. We realized quickly upon checking in that we had made a mistake. While the lobby was beautiful, the room left much to be desired. It looked somewhat bare and run down and the floor was covered in oatmeal cookies crumbs that the guests before us had enjoyed and were never swept. We returned to the front desk where they were very apologetic and offered us free breakfast the next morning, two free drinks and a different room. We gladly excepted the offer and moved to our new room! At first glance, this room looked much better. After dinner, we get ready for bed and the real fun began. As mentioned in other reviews, which I read in the middle night while I couldn’t sleep, the air conditioner made a clicking sound every 90 seconds. This, along with the extremely uncomfortable bed, made for a VERY long night. After many long hours, I decided to get up and get ready for the day. After entering the bathroom and closing the door, I found feces smeared on the back of the bathroom door. By this point, I had enough and my husband went to chat with management. While they were very nice and offered a refund for the rest of the time we were supposed to be there, I have never been as disappointed in a hotel. Think twice before booking. Savannah is such an amazing city with so many wonderful places to stay. I highly recommend NOT staying at the De Soto! "

"Towels and tv remote had blood on them. We disinfected our room to be safe. No manager on duty and staff just gave us towels. That just ruined my stay. "

"Good"

"Great experience from start to finish! Service is impeccable and everyone is very friendly. They manage to anticipate all your needs and are more than willing to accommodate and extras. Spa was absolutely fantastic as well. We will be back"

"This hotel staff is very friendly and eager to assist. "

"Update to keurig coffee maker and please no decaf unless requested. Need bath matts in showers for safety. The room was clean and in a good neighborhood. Since everyone doesn’t go down for breakfast, some danish or fruit in room would be nice "

"Excellent all around!"

"The hotel is in a great location, but it's showing its age; don't expect anything fancy. One of the elevators was clearly not working correctly and caused a lot of anxiety among guests. Mentioned this to the front desk and nothing was done. Also, the people at the front desk were not unpleasant, but they rarely acknowledged me when I walked through the lobby. In fact, many times they seemed to actively avoid eye contact. "

"Great location and clean rooms"