「Really lovely stay for 3 nights. Gorgeous room and bathroom, great friendly staff and good food. Very good value. Train station right across the road. Would definitely stay again.」
「We arrived quite late, around 9:30pm, but check-in was quick and easy. Every member of staff we encountered was incredibly polite and welcoming, and the hotel itself was absolutely spotless.
The spa was still open for another half an hour when we arrived, so we made the most of that, which was lovely!
My only real disappointment was the spa access restrictions, which weren’t made particularly clear when booking through Expedia. Hotel guests can only use the spa facilities between 7am–10am and...
「5 star downstairs and outside. Grounds are superb.
Room was ok...
Bed was big, as was TV, but there were things that let it down. Cheap furniture, a wobbly toilet, an unsuitably small shelf in shower, cheap tea and coffee. Also only one bath towel between two, and one hand towel - no bath mat.
For an expensive room (even for a Sunday) it was quite basic in lots of ways, and disappoining when compared to the plush bar and seating areas downstairs.
Evening meal and breakfast were excellent....
「The staff are great but according to the locals OYO have ruined the place and dont care. Which is a shame as the staff all try so hard without support.」
「Clean, well presented, friendly helpful staff and a decent breakfast! Couldn't ask for any more, was a great place to stay. We only stayed one night but would be happy to return and stay longer!
Highly recommended」
「The staff are really lovely and helpful. The lady at the reception was very kind to me and helped me when there was an issue with the booking as Expedia had not sent the booking through properly and she still managed to find me a room. Second time I have stayed here and will definitely stay again ❤️」
「Location was convenient for us but the room was noisy with music playing until after 11pm on both nights. Strange smell in the room and no reading lights or fridge.」