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Cielo Maya Beach Tulum

4.0 star property
Oceanfront paradise combines sunshine and turquoise waves with beach relaxation and exploration opportunities through convenient bike rentals

Choose dates to view prices

Cielo Maya Beach Tulum offers a peaceful oceanside retreat with a rooftop terrace and private beach. Enjoy kayaking, snorkeling, spa treatments, and an on-site restaurant serving breakfast and dinner. Free WiFi, beach umbrellas, pool, and bike rentals available.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
The current price is HK$1,774
HK$2,173 total
includes taxes & fees
31 Mar - 1 Apr

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Premium bedding
Ceiling fan
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Garden Area

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Garden Area

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Premium bedding
Ceiling fan
Separate bedroom
Private bathroom
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Premium bedding
Ceiling fan
Separate bedroom
Private bathroom
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Premium bedding
Ceiling fan
  • Partial ocean view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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8.8 out of 10, Excellent, 10 reviews
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HK$670 total
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About the area

Located in Tulum, Cielo Maya Beach Tulum is in the entertainment district and on a private beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Soliman Bay. Travelling with kids? Consider LabnaHa Ecopark Adventures and Holistika Art Walk. Scuba diving and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and ziplining nearby. Visit our Tulum travel guide
Map
TanKah III, Mza 3, Lot. 36, Tulum, QROO, 77760

What's nearby

  • Tulum Mayan Ruins which includes rocky coastline and tropical scenes
    Tulum National Park
    14 min walk - 1.2 km
  • The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove
    Jaguar Park
    14 min walk - 1.2 km
  • Amazing waters of Soliman Bay
    Soliman Bay
    4 min drive - 2.2 km
  • 0_BXP44312
    Xel-Há Park
    10 min drive - 11.7 km
  • Cenote Manatí
    2 min walk - 0.2 km

Getting around

  • Tulum Intl. Airport (TQO)
    61 min drive

Restaurants

  • La Cocina Del Pueblo
    10 min drive
  • World Cafe
    7 min drive
  • Chula Vista
    10 min drive
  • Xula Vista Restaurant
    10 min drive
  • Coco Cafe
    7 min drive

About this property

Cielo Maya Beach Tulum

Upscale family-friendly hotel near Soliman Bay
Consider a stay at Cielo Maya Beach Tulum and take advantage of free cooked-to-order breakfast, a free daily manager's reception and a rooftop terrace. With a private beach, beach massages and sunloungers, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a deep-tissue massage, aromatherapy or a body scrub. The on-site restaurant offers breakfast, brunch, lunch and dinner. Enjoy on-site activities, such as boat tours, kayaking and snorkelling. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool and a children's pool, along with sunloungers
  • Bike hire, a round-trip airport shuttle (surcharge) and beach umbrellas
  • Beach towels, multilingual staff and a front desk safe
  • Tour/ticket information, concierge services and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Cielo Maya Beach Tulum have comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Down duvets and free cots/infant beds
  • Free toiletries and hairdryers
  • 55-inch Smart TVs with streaming services and premium channels
  • Ceiling fans and daily housekeeping

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  • Parking included
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Kayaking
  • Outdoor pool
  • Playground
  • Snorkelling
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 140 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cielo Maya Hotel Tulum
Cielo Maya Tulum
Cielo Maya Beach Tulum Hotel
Cielo Maya Beach Tulum Tulum
Cielo Maya Beach Tulum Hotel Tulum

Frequently asked questions

Does Cielo Maya Beach Tulum have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Cielo Maya Beach Tulum?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Cielo Maya Beach Tulum on 31 Mar 2026 start from HK$1,774, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cielo Maya Beach Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cielo Maya Beach Tulum?

This property doesn't offer parking.

What time is check-in at Cielo Maya Beach Tulum?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cielo Maya Beach Tulum?

Checkout is at noon.

Does Cielo Maya Beach Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 140 per vehicle applies.

Where is Cielo Maya Beach Tulum located?

Located in Tulum, this beachfront hotel is in the entertainment district and within a 15-minute walk of Soliman Bay and Tulum National Park. Cenote Manatí and Jaguar Park are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cielo Maya Beach Tulum Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 405 out of 605 reviews
Rating 8 - Good. 106 out of 605 reviews
Rating 6 - Okay. 44 out of 605 reviews
Rating 4 - Poor. 27 out of 605 reviews
Rating 2 - Terrible. 23 out of 605 reviews

Reviews

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Room was HUGE, and loved having a balcony. Breakfast had lots of options and was very good. Very safe area with security patrolling. Loved the private beach area with the hammock on the dock to lounge on. Although we didn’t have time to go, there is a cenote just across from the hotel. Would stay there again.
View from room
Private dock
Breakfast scrambled eggs and chilaquiles also came with friut
Stayed 2 nights in Jan 2026

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Tulum so we weren’t sure what to expect but the hotel was wonderful. Service was excellent and it was convenient to go into town, especially if you have a car if not, a taxi was a quick ride. The town was interesting. also lots of shops, and it had free Internet in town
Stayed 4 nights in Jan 2026

8/10 Good

Tiffin

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is beautiful. Our room was large and pleasant. The staff are all nice. The included breakfast was fine and basic. Very good fruit, and several egg options. However, although it was included, the staff made it clear that tips were expected. One morning we left early for a tour and asked if we could have some breakfast to take with us. Yes to the fruit, which staff could approve, but no to anything else. Since we did not have a car, I had been worried about restaurants within walking distance but that was not a problem. There are a number of hotels on the road (a dirt road that parallels the beach with forest/jungle or mangrove, not sure which, on one side and hotels and private apartments on the other). Each hotel has a restaurant, meaning that there are several restaurants within easy walking distance. There is even a popular cenote a short walk away. Taxis to Tulum are expensive, so we took the Colectivo. We took it once to the Tulum Ruins and once downtown. This is a shared van and is very cheap and easy to use. But you have to walk to the main road to get it. Overall, the hotel was good value for the money.
Stayed 5 nights in Feb 2026

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, very friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Erikha Amaliz

Liked: Staff & service, amenities, property conditions & facilities
My boyfriend and I had the best time here! The staff was amazing, there was a lot to do nearby as well 10/10 would recommend
Stayed 4 nights in Mar 2025

10/10 Excellent

Christian Joan

Liked: Cleanliness, amenities, property conditions & facilities
Property location is greant
Stayed 8 nights in Jun 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We really enjoyed our stay at Cielo Maya. Great breakfasts and really excellent service in the restaurant at all times. Front desk was very friendly and helpful.
Stayed 4 nights in Feb 2025

8/10 Good

Michaela Dawn

Liked: Staff & service
Had a lovely stay! The staff were very helpful and kind. The food was mediocre but there are a few restaurants a few steps away to try as well.
Stayed 7 nights in Apr 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was so attentive and kind! breakfast included was great - lots of food options and the restaurant/bar on site is convenient.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay. Staff were excellent. Isaac was especially helpful
Stayed 13 nights in Mar 2025

10/10 Excellent

Crispin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff very friendly and helpful
Stayed 8 nights in Dec 2024

8/10 Good

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, quiet and peaceful, clean. Restaurant's meals were always delicious.
Stayed 7 nights in Jan 2025

10/10 Excellent

Sayani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right beside the beach, rooms were good.
Stayed 3 nights in Jun 2024

10/10 Excellent

Abhijitsinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lavish rooms with ocean front, private beach area for guest which gives utmost privacy. Beautifully maintained rooms and spectacular ambiance of hotel with ocea view
Stayed 1 night in Mar 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and quiet beaches
Stayed 2 nights in Sep 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel! The location and staff were just perfect. If you have the opportunity, you must stay here and get the ocean view. We will absolutely be back!
Stayed 4 nights in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome getaway , awesome view , awesome experience. Oceanview suite was beautiful
Stayed 1 night in Feb 2025

10/10 Excellent

Therese

Liked: Cleanliness, amenities, property conditions & facilities
Oceanfront with piers accessible to guests. Beautiful, clean swimming pool with hanging chairs and waterfall. Clean spacious rooms. Breakfast included. Restaurant on-site with delicious food. Massage service on-site. I highly recommend the massage.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maisam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch service

Picturesque hotel I booked it for my photoshoot. Location is in a more remote part of Tulum not the most accessible but on the upside food was more reasonabley priced than other hotels. The Customer service was above & beyond.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carla

Liked: Cleanliness, amenities
Hotel is quiet and clean. Staff is great
Stayed 5 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are awesome, and the place is so quiet at night…
Stayed 1 night in May 2024

10/10 Excellent

Azadeh

Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience friendly staff beautiful view breakfast was ok but pool was astonishing. Fre Kayak and snorkeling equipment are big added values. Enjoy your travel to this beautiful place. Also the tours they recommend are very good. Izaac is amazingly helpful. Kudos.
Junior suite with ocean view
Stayed 3 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and very beautiful property
Stayed 2 nights in Jul 2024

8/10 Good

Kareem

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time at the hotel. Staff was friendly service was good and the free breakfast was alot better than expected.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the beach. Safe and clean. Friendly staff.
Stayed 2 nights in Apr 2024