My family prefers to stay in local, minimalist settings so we were looking forward to trying this unique hotel near several cenote parks. Unfortunately this place was extremely uncomfortable and we would definitely not stay there again. The shipping container rooms are quite rundown and poorly maintained. Our room was facing a completely burned out building. The rooms were terribly humid our entire stay - the bedding was damp and even with the air conditioning running, all of our clothing became damp. There was no wifi, tons of mosquitos and a cockroach in the bathroom. On a positive note, we were able to rent bikes, the pool was decently maintained and the light breakfast was fine. I am disappointed that I can’t give a better review but this stay was so uncomfortable we were all happy to get out of there when it was time to check out.
Rebecca
2023 年 12 月入住 3 晚
2/10 糟糕
Juana
2023年07月27日
不满意:清洁度、员工和服务、住宿条件和设施
What a mistake making reservations here for my entire family. We only booked it becasue of the proximity to the xel ha park. Check in so complicated because they kept saying more issues have risen (none of which were our problem) The rooms smelled foul like mold. My moms room had a gap in the door allowing the mosquitos in and the ac didn't work. None of their windows locked. The room was ajoined to another group of people and they were so loud. There was no muffling the sound. The pool was disgusing, it appears it was used as a hocking up and spitting target practice. Our room we paid for the entire setup yet the guy in the front wanted to know if we would be using the bed we paid for because he didn't feel like making it the next morning. Unreal!!!! When we left the next day we had to wash everything we ownded becasue the smell had penetrated our entire luggage. This place is just gross. Its unkempt, it has a bad vibe all around.
Juana
2023 年 7 月入住 1 晚
10/10 超赞
Dama
与家人出行
2023年03月14日
满意:清洁度、员工和服务、住宿条件和设施
Superaron mis expectativas, la atencion super amable, si esta lejitos de las zonas para cenar y pasear pero nosotros rentamos carro, el desayuno que incluyen es muy sencillo pero todo lo demas lo compensa.
Dama
2023 年 3 月入住 2 晚
8/10 还可以
Ulrike
与配偶出行
2022年12月29日
满意:清洁度、员工和服务、住宿条件和设施
For the price, Colorbox is a good option to stay close to Tulum (the hotel is located15 km north of the city), the Maya ruins of Coba, and various beaches. It's clean and no frills (no closet or dresser, or even a single hook). You get a clean and comfortable bed and a good shower with hot water. While close to the highway (and you hear it), the property itself is quiet and appeared safe. Note that there are no lock boxes in the rooms and we opted to have valuables with us at all times. Staff was friendly. The included breakfast is basic but enough to get a start in the morning.
Ulrike
10/10 超赞
JOSUE
与家人出行, 与配偶出行
2022年12月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
El servicio es muy atentos y personalizado
JOSUE
8/10 还可以
Guenther
2022年11月16日
满意:员工和服务,清洁度
Ohne Auto ist man verloren
Guenther
2022 年 10 月入住 21 晚
10/10 超赞
MORGANE
团体旅客
2022年04月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super accueil, et conseils de toutes l’équipe ! Je recommande
MORGANE
2022 年 3 月入住 12 晚
10/10 超赞
Gabriele
与家人出行
2022年03月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great experience lovely place great discounts
Wonderful experience! Management and people who work there made sure our stay was pleasant and recommended us to visit Cenote Casa Tartuga which were very close 5 min drive and offered great ( almost half price - depending on exchange rate ) discount when we booked tickets to Cenote there - normally $600MXC but we paid $10 dollars less also this Cenote has adults only when you pay $100 MXC Pessos and it is open till 8-10 pm depending on the day and it is so worth it!!! Tulum drive is about 10 min! We enjoyed everything the Colorbox has to offer and Sandro was very kind to make sure our every day was full of happyness! We recommend this place for families and friends who visiting Tulum for a few days ! Thank you !