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图伦纳埃拉 SPA 酒店

4.0 星住宿

Era Hotel & SPA Tulum

选择日期以查看价格

点评

9.0/10
非常棒

热门服务设施

  • 游泳池
  • SPA
  • 含停车设施
  • 免费 Wi-Fi
  • 洗衣房
  • 客房清洁服务

客房选择

显示标准双人房, 1 张特大床, 泳池景观的所有照片

标准双人房, 1 张特大��床, 泳池景观 | 高档床上用品、迷你吧、客房内保险箱、办公桌

标准双人房, 1 张特大床, 泳池景观

10.0 分，满分 10 分
绝佳
(1 条点评)
  • 269 平方英尺
  • 1 间卧室
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张特大床
  • 免费 Wi-Fi

显示高级双人房, 1 张特大床, 泳池景观的所有照片

高级双人房, 1 张特大床, 泳池景观 | 高档床上用品、迷你吧、客房内保险箱、办公桌

高级双人房, 1 张特大床, 泳池景观

10.0 分，满分 10 分
绝佳
(1 条点评)
  • 269 平方英尺
  • 1 间卧室
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张特大床
  • 免费 Wi-Fi

显示华丽双人房, 1 张特大床, 泳池景观的所有照片

高档床上用品、迷你吧、客房内保险箱、办公桌

华丽双人房, 1 张特大床, 泳池景观

  • 269 平方英尺
  • 1 间卧室
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张特大床
  • 免费 Wi-Fi

显示家庭双人房, 1 张特大床, 泳池景观的所有照片

客房景观

家庭双人房, 1 张特大床, 泳池景观

  • 269 平方英尺
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张特大床
  • 免费 Wi-Fi
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街区简介

图伦纳埃拉 SPA 酒店位于图卢姆的拉维莱塔。图卢姆玛雅遗址和Muyil Ruins (穆伊尔遗迹)是著名地标，前往图卢姆国家公园和大溶洞可欣赏当地自然景观。拉斯帕尔马斯公共海滩和普拉亚帕莱索是另外两个值得推荐的游玩去处。访问我们的图卢姆旅行指南
地图
Calle 6 Sur, entre 7 sur & 5 Sur, La Veleta, Tulum, QROO, 77760

附近有什么？

  • 普拉亚帕莱索
    普拉亚帕莱索
    车程 12 分钟 - 7.8 公里
  • 图卢姆玛雅遗址
    图卢姆玛雅遗址
    车程 14 分钟 - 7.8 公里
  • Holistika艺术漫步
    步行 10 分钟 - 0.8 公里
  • 图卢姆医院
    步行 19 分钟 - 1.6 公里
  • 两水公园
    车程 4 分钟 - 2.2 公里

周边介绍

  • 图卢姆国际机场 (TQO) - 37 分钟车程

餐厅

  • Vaivén
    步行 2 分钟
  • El Aguajito Marisqueria
    步行 5 分钟
  • Italdo Pasteleria
    步行 7 分钟
  • La Taqueria Pinches Tacos Shop
    步行 1 分钟
  • Pepe The Best Taco!
    步行 1 分钟

住宿简介

图伦纳埃拉 SPA 酒店

  • 大溶洞附近的高档酒店
  • 图伦纳埃拉 SPA 酒店毗邻拉斯帕尔马斯公共海滩和普拉亚帕莱索，提供露台、花园和干洗/洗衣服务。犒劳一下自己，在店内水疗中心享受热石按摩。住客可连接免费房内 WiFi，与亲朋保持联系，还可获享桑拿房等设施/服务。
  • 其他礼遇包括：
    • 室外游泳池配备日光浴躺椅
    • 免费自助停车
    • 自行车租赁、行李寄存和饮水机
    • 礼宾服务、旅游/票务服务和前台保险箱
  • 客房特色
  • 图伦纳埃拉 SPA 酒店的所有客房均拥有高档床上用品等礼遇，还有免费 WiFi和保险箱等设施/服务。
  • 其他客房便利设施/服务还包括：
    • 浴室配备大花洒淋浴喷头和吹风机
    • 每日客房清洁服务和书桌

同类型住宿

室外游泳池，08:00 至 23:00 开放，池畔遮阳伞，日光浴躺椅
KAN 图卢姆酒店
拉维莱塔
  • 游泳池
  • SPA
  • 含停车设施
  • 免费 Wi-Fi
9.0 分，总分 10，好极了，122 条点评
新价格 HK$446
总价 HK$566
含税款和其他费用
6 月 29 日 - 6 月 30 日
KAN 图卢姆酒店
对比同类住宿

住宿服务设施

网络

  • 所有客房提供：免费 Wi-Fi
  • 部分公共区域提供：免费 Wi-Fi

停车设施和交通

  • 店内免费提供露天自助停车位
  • 店内提供有限自助停车位

休闲活动

  • 1 个室外泳池
  • 全套 SPA 服务
  • 桑拿
  • 自行车租赁

家居型

  • 1 个室外泳池
  • 洗衣设施

便利设施

  • 前台提供保险箱
  • 洗衣设施
  • 限时前台服务
  • 行李寄存
  • 饮水机

住客服务

  • 干洗/洗衣服务
  • 观光和订票协助
  • 客房清洁（每日）
  • 礼宾服务

室外

  • 池畔躺椅
  • 花园
  • 露台

全套 SPA 服务

  • 产前按摩
  • 房内按摩服务
  • 情侣护理室
  • 热石按摩
  • 桑拿
  • 深层组织按摩
  • SPA 中心每天开放

无障碍设施

  • 如果您需要特殊无障碍设施，请在预订成功后，使用收到的预订确认信息与住宿联系。
  • 入口无楼梯通道
  • 无电梯

其他

  • 禁止吸烟
  • 蚊帐

客房服务设施

卧室

  • 高档床上用品
  • 遮光窗帘

浴室

  • 吹风机
  • 淋浴
  • 私人浴室
  • 提供毛巾
  • 雨淋式花洒

餐饮

  • 迷你吧

其他

  • 保险箱
  • 书桌

政策

入住

开始办理入住：15:00；停止办理入住：22:30
提供无接触办理入住服务
延迟入住需视供应情况而定
住客需年满 18 岁

退房

11:00 之前退房
提供无接触办理退房服务
延时退房需视供应情况而定
需付延时退房费

特别入住说明

前台工作时间为每天 07:00 - 23:00
住客需提前联系住宿接待方以获取入住说明；前台在限定时间内有人值班
请在抵达前至少 24 小时使用预订确认邮件上的信息联系住宿接待方，以安排入住事宜
如果您计划在22:30过后抵达，请使用预订确认邮件上的信息预先通知住宿以作安排。
住宿提供的信息可以使用自动翻译工具进行翻译

进入方式

限时前台服务

宠物

不可带宠物

儿童及加床

欢迎儿童入住。

该住宿接受的付款方式

重要信息

其他项目

  • 需付延时退房费（视供应情况而定）

上面所列内容可能并不完整。这些费用和押金可能不包括税款，并且可能会随时发生变化。

您需知道

可能需收取加人费用，具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件（带照片）和信用卡、借记卡或缴付现金押金，以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受的付款方式有：信用卡、借记卡，以及现金
该住宿场所采用的安全设施包括：灭火器、保安系统和急救包。
此住宿拥有阳台、庭院、露台等户外空间，可能不适合儿童入住。如果您有顾虑，我们建议您在到店前联系住宿接待方，以确认他们是否可以为您安排合适的客房

其他注意事项

此住宿场所没有电梯
只有经过登记的住客才可进入客房。

常见问题

图伦纳埃拉 SPA 酒店有游泳池吗？

是的，此住宿设有1 个室外游泳池。

图伦纳埃拉 SPA 酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

停车费是多少？

该住宿免费提供自助停车。

何时可在图伦纳埃拉 SPA 酒店办理入住？

开始办理入住：15:00；停止办理入住：22:30。 在限定时间内可安排延迟入住。

何时可在图伦纳埃拉 SPA 酒店办理退房？

退房时间为 11:00。延迟退房会收取费用（视客房供应情况而定）。

图伦纳埃拉 SPA 酒店的地址在哪里？

这家SPA酒店位于拉维莱塔，距离图卢姆国家公园、大溶洞和图卢姆玛雅遗址不到 10 公里。而且，距离拉斯帕尔马斯公共海滩和普拉亚帕莱索不到 10 公里。

我可以免费取消我的预订并获得全额退款吗？

是的，此住宿部分房价类型提供免费取消服务，因为灵活预订很重要！有关例外或要求的更多详细信息，请查阅我们网站上的住宿取消政策。

点评

关于图伦纳埃拉 SPA 酒店的点评

9.0

非常棒

9.4

清洁度

5.0

地点

9.6

员工和服务

9.0

住宿条件和设施
10 分 - 超赞。64 条好评，共有 92 条点评
8 分 - 还可以。15 条好评，共有 92 条点评
6 分 - 一般。6 条好评，共有 92 条点评
4 分 - 很差。2 条好评，共有 92 条点评
2 分 - 糟糕。5 条好评，共有 92 条点评

点评

已验证

10/10 超赞

Manuel

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Muy bonito lugar. Excelente amenidades y un personal muy amable.
2023 年 9 月入住 1 晚
已验证

10/10 超赞

Liliana Aguilar

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It's a great location near several shops and restaurants. The room was super nice, with an open hot tub.
2025 年 3 月入住 1 晚
已验证

10/10 超赞

Herbie

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Perfect place to stay as a couple, all staff did everything they could to make our time staying there as good as possible. Breakfast every morning was also delicious. Highly recommended place to stay.
2022 年 3 月入住 9 晚
已验证

10/10 超赞

Olga

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Me encantó
2025 年 3 月入住 2 晚
已验证

10/10 超赞

Nicole

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Es war sehr schön. Personal sehr freundlich.
已验证

8/10 不错

patrik

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Teresa at the reception was absolutely perfect and accommodating; she definitely adds value to the entire hotel. It's a pleasure to have staff like her.
2025 年 1 月入住 1 晚
已验证

8/10 不错

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was cute and had a nice view of the pool. Alex and Anola were the best, they really made me feel welcome and were always helpful.
2020 年 2 月入住 4 晚
已验证

8/10 不错

Luis Eduardo

满意：清洁度、员工和服务、住宿条件和设施
It'a good choice if you aren't to picky
2025 年 3 月入住 1 晚
已验证

6/10 一般

Steven

满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had a fun stay. Hotel staff excellent. The hotel itself is okay, but nothing special. The setup of the room is a little odd, with the shower beside the bed, seperate from the toilet. Convenient for local bars and restaurants.
2024 年 2 月入住 2 晚
已验证

10/10 超赞

Donald

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was beautiful. The rooms are clean, large and have that beautiful tulum style. The staff were helpful and friendly. They provide you with bikes to get around tulum. Highly recommended. Would stay there again!
2023 年 2 月入住 8 晚
已验证

4/10 较差

Claudia

满意：清洁度、员工和服务、住宿条件和设施
The water came out mostly cold in the shower and the drain was closed so the water went down slowly. Was only there for one night place was clean the lady that was at the reception at night was friendly.
2024 年 4 月入住 1 晚
已验证

8/10 不错

David

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was great and the staff were extremely responsive and helpful. The room is as advertised. The area is great to have access to restaurants and bars but not be in the main tourist area of Tulum on the Main Street. A lot of construction is happening everywhere so this could change quickly. Hotel let us spend the whole day by the pool while we waited for our evening flight which was nice. Breakfast was simple but good and included. Hotel is extremely secure and felt safe. Only minor issue, shower is in the room with only 3 sides stopping water from coming out so the floor gets a bit wet. Otherwise would recommend as a hotel option.
2023 年 2 月入住 7 晚
已验证

10/10 超赞

Daniel

满意：清洁度、员工和服务、服务设施、住宿条件和设施
We stayed at ERA over NYE for our honeymoon. It was a beautiful hotel in a very hip, trendy area with lots of good restaurants within walking distance (Aguachiles is a 10 min walk). It has a modern look while staying authentic and really captures those Tulum vibes. The restaurant offers delicious food and drinks. Having breakfast included was a really convenient way to start the day. Their massages are amazing and I would highly recommend visiting the spa during your stay. Lastly, the staff. Anola, Gabriella, Eric, and the other staff went above and beyond to make our vacation perfect. When my partner fell ill, their staff got a doctor to the hotel to help her immediately and kept checking on us to make sure we were ok. I cannot explain how grateful I am to them for all of their help. We would definitely consider staying at ERA again when we visit Tulum in the future.
2021 年 12 月入住 7 晚
已验证

10/10 超赞

Shawna

满意：清洁度、员工和服务、住宿条件和设施
Staying at Era Hotel... is like staying at your favourite Aunt's home! We were warmly welcomed curb-side with open arms (literally) and a beautiful smile by a vibrant woman named "Anola". Her energy and passion radiated as soon as we laid eyes on her. Our room was great! It was clean and well maintained. We loved the lush garden and pool. Mario the gentleman who works overnight, was very helpful. The breakfast which was included with our stay... was WOW! Super fresh, delicious, fast and instagram worthy! lol The location of the hotel is perfect. It's quiet; yet walkable with several cafe's, shops and restaurants tucked away just around the corner. Taxi's in Tulum are beyond expensive ($30 USD for 4.5km) So we rented an ATV to get around. It was the best idea and perfect to explore the area and enjoy the beach. Our airport driver Antonio was great and professional. He went above and beyond to assure that we were well taken care of and were collected and returned to the airport with ample time. *PRO TIP: As the shuttle service is outsourced. Remember to make sure you have USD cash on you to pay the airport shuttle driver! To avoid any unnecessary stress. I will be recommending Era Tulum to all of my friends and family. We will certainly be back again soon! Thank you again for taking such great care of us
已验证

10/10 超赞

Tasha L

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I can honestly say I enjoyed my stay at Era Hotel. The hosts were a beautiful couple who welcomed me warmly. They were so willing to help me find dining options, car service and even offered to make me breakfast for my birthday. I absolutely loved my stay! Highly recommend 10 out of 10! Thank you guys for helping my first solo trip a memorable one. And the traditional Mexican Breakfast was delicious!!!
2023 年 9 月入住 4 晚
已验证

10/10 超赞

Evalerie

满意：清洁度、员工和服务、住宿条件和设施
Amabilidad
2023 年 6 月入住 2 晚
已验证

10/10 超赞

Hernando

满意：清洁度、员工和服务、住宿条件和设施
Gente amable y servicio excelente
2023 年 6 月入住 1 晚
已验证

6/10 一般

真实旅客

满意：员工和服务
不满意：客房舒适度，清洁度

cómodo, bonito pero con mejoras por hacer

La estancia y recepción, así como la atención fue sensacional, sin embargo hay varias mejoras que deberían hacer para mejorar el confort, desafortunadamente en la esquina de la misma cuadra, estan en obra y se percibe el ruido de la construcción. En las instalaciones del hotel en las habitaciones hay una lámparas con unas cubiertas de tejido que están sucias de meses, la regadera no tiene puerta lo que hace que el agua se salpique por todos lados, el ventilador no está perfectamente fijado al techo lo que hace que genere un ruido molesto para dormir, parece que falta en general cuidado con detalles para el mantenimiento de las habitaciones
2023 年 5 月入住 2 晚
已验证

6/10 一般

Santa

满意：员工和服务
不满意：服务设施
Location very close to main avenue, walking distance. Bikes available to guest. Staff very courteous, friendly and helpful. In the room.. No TV, No phone. Hotel is 2 level, no elevator. Restaurant is currently closed, continental breakfast is available, but later in the morning. It is a very safe and secure facility. Front door locked and monitored 24 hrs. Iron must be requested at front office. Very small fridge in the room. The pool is very well maintained, clean and relaxing atmosphere. We were in and out, therefore it was ok for having a place to sleep. The neighborhood is a bit shabby but safe to walk around, small businesses around corner worth exploring. Pharmacy on corner to get some essentials but opens later in the morning. and taco truck on corner as well. Lots of construction going on in the area. No noise, however power was affected 1 day of our stay. This is not meant to be a negative review, more so realistic information. Staff is highly accommodating and nice. Loved the home feeling, were treated like family not guest. I will consider returning, if minor adjustments. I need a TV to keep up with the world, or just for weather update. Thank you Era team
2023 年 3 月入住 4 晚
已验证

10/10 超赞

patrick

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Cet hôtel est un véritable havre de paix. Beaucoup de bienveillance de la part d’Anola la responsable de l’hôtel et de son équipe. Nous recommandons virement cet établissement Patrick et Nathalie
2023 年 3 月入住 6 晚
已验证

8/10 不错

Fanny

满意：清洁度、员工和服务、客房舒适度
The hotel is in quite near to the highway and it's situated a bit outside of the sentrum. It's a nice, little, hotel with a beautiful surroundings of green palms and trees with a small pool in between. We had good breakfast in a small caffe just beside the hotel. We stay only one night (supposed to stay 2). The reason we checked out earlier is that we couldn't stand the smell of the mould in the rooms. The rooms was clean, spacious and well decorated, but the smell was extremely strong. In my room (we had 2) the water from the shower Strats running when I opened the water at the sink. We also left earlier be cause we wanted to come closer to the beach as soon as possible. (the hotel is approximately 9-11 km away from the beach. Anyway, it is not so much to do in the sentrum unless you are willing to go several km looking at the shops.
2022 年 11 月入住 2 晚
已验证

10/10 超赞

Alexia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel con habitación confortable, diseño muy funcional y ducha excelente, hemos descansado y disfrutado de nuestra estancia, pues está en un barrio tranquilo , a 30 min a pie del pueblo y a 10-15 min de las playas en coche. Alrededor hay varios restaurantes y bares, es un barrio en construcción con muchos negocios de reciente apertura
2022 年 12 月入住 3 晚
已验证

10/10 超赞

Patricia

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful and simple architecture very spacious, airy and open. Lovely pool in courtyard area. Very courteous, helpful and welcoming young man at reception area. Great restaurant nearby.
2022 年 11 月入住 1 晚
已验证

8/10 不错

Kerry

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Era Hotel is private and quiet. The staff are very nice, property is clean. We asked for an additional pillow twice and told that they didn't have any. Also, to arrange transportation to/from the airport you have to communicate with the hotel prior and pay additional. We were to have VIP benefits but did not receive whatever those were supposed to be. Very pretty hotel and the breakfast restaurant was great
2022 年 11 月入住 6 晚
已验证

10/10 超赞

Yan-Yan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff is very helpful with answering all our questions and they have great customer service. I feel very safe in this property by having a staff open the main door to come in the hotel. The pool area is very clean and quiet. It's a great location near eateries and shopping.
2022 年 7 月入住 2 晚