I liked the cleanliness, having a continental breakfast, and the stay was quiet. Being nitpicky, but they need new pillows and rooms need updated. But I will reiterate that the hotel and room was REALLY clean! One other down fall was the pool being closed. Would of been nice to know in advance that the pool was unavailable, that was one of the reasons we chose the hotel.
Jeff
2024 年 4 月入住 2 晚
4/10 很差
Jeffery
2024年03月24日
不满意:住宿条件和设施,员工和服务
The staff were helpful but not friendly. The gentleman who checked me in was annoyed or bothered. The room key stopped working multiple times and the lady who helped was abrasive about the situation. I received a lecture about not keeping my key in my pocket with my phone. I had never done that. The key just didn’t work. All she should have done was reset the key and let me go to bed. It was 1 AM.
Jeffery
2024 年 3 月入住 2 晚
10/10 超赞
Grant,Salmon
团体旅客
2024年03月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice, large area in the back for trailer parking. Really nice breakfast area. Room was a comfortable size and clean.
Grant
2024 年 2 月入住 1 晚
10/10 超赞
Barbara
2024年02月19日
满意:清洁度、员工和服务、住宿条件和设施
Barbara
2024 年 2 月入住 1 晚
10/10 超赞
SAMANTHA
2024年01月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was very clean and can tell they are working on updating the building and rooms. Enterance/lobby very clean! Staff were very friendly. Breakfast options were good for our family. Love the waffle iron.
SAMANTHA
2024 年 1 月入住 1 晚
8/10 还可以
Corey,Urbana
2023年12月28日
满意:清洁度、员工和服务、住宿条件和设施
Convenient and clean
Corey
2023 年 12 月入住 2 晚
10/10 超赞
Wendy
与家人出行
2023年11月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
When we walked into Urbana sweets and in could tell immediately that it was very clean and fresh smelling even at 7:00 at night. The hotel clerk was so friendly and accommodating he got us checked in quickly inefficiently and we were in our room in less than 10 minutes when we got to our room it also was wonderfully clean it smelled like heaven and we were not afraid to take our shoes off because even the carpet was clean! The only downside to our experience was that the bed was very hard and I'm not saying that that's a bad thing it's just not our preference we prefer a softer bed maybe if they had more padding on it it would have been more pleasant. However we slept well continental breakfast was always very well stocked with plenty to eat and very friendly staff and was just delightful every aspect about this hotel was delightful I will definitely book here again for my next visit and I will definitely tell my friends not only about Expedia but about Urbana Suites and NN.
Wendy
2023 年 11 月入住 4 晚
6/10 一般
Sara
与家人出行
2023年11月24日
满意:住宿条件和设施,清洁度
Was clean and staff was friendly, however beds were not comfortable in any way. Rooms didn't get cleaned while we were there we had to ask for trash bags and towels so we could try to keep up with it.