Annaka Usui Lake Hotels

"Nice place Friendly staff "

"Beautiful, quiet place "

"The room in which I stayed was very comfortable and spacious. I wish I had booked at this location for more than 1 night. I appreciated how the staff was very nice and helpful."

"Great hotel in a great location. Nice gym and nice onsen"

"The room was clean, staff were extremely helpful and friendly."

"本当の軽井沢ではないですが、雰囲気や気候は確実に軽井沢の隠れ家的なホテルです。 北欧風をコンセプトにしているようにスタイリッシュでシンプルで広々とした空間です。 野菜が自慢のレストランだけあって、野菜がおいしいです。野菜が入ったソーセージやスープが絶品でした。 今回はお部屋にサウナが付いているタイプを選んだのですが、ドアのタイプが以前東京で事故があった取っ手のタイプだったので、ちょっと怖かったです。あと非常ボタンもなかったように思います。 ベッドは広々でぐっすり眠れました。 子連れで予約すると階段の転落防止柵が取り付けてあり、助かりました。 アメニティーは充実していて ドライヤーはRifa です。 お風呂は追い焚きができるタイプです。 13:00チェックアウトなので 忙しくなければゆったりできます。"

"Pet friendly accommodation. All staff were so kind and very friendly. Clean and location is good."

"This place is very good, will visit again"

"I have never stayed somewhere with a kinder, friendlier staff. I was blown away by how caring and thoughtful they were."

"Everything's fine and staffs are nice. The owner is very nice to help me to cancel the last night's booking to suit my schedule, and make the refund accordingly."

"Excellent service and great golf course!"

"The room is a bit too small and is just enough for us to open the luggage. Staff are very helpful and speak good English. There is convenience store nearby."

"This hotel is very convenient and nice."

"Wonderful hotel and delightful experience in Karuizawa- the food, the people the shops. A highlight of our trip."

"Parking was very convenient , staff was friendly and helpful , room was clean , food was tasty "

"Great friendly place "

"perfect!"

"Room was very clean, great amenities, great service and great location."

"comfortable accommodation for family vacation with 4 person. "

"Good"