Vail Ritz Carlton Residence with air conditioning! Luxurious Hot Tub/Amenities Reviews, Deals & Photos 2025

Q: Is Vail Ritz Carlton Residence with air conditioning! Luxurious Hot Tub/Amenities pet-friendly?

No, pets are not allowed at this property.

Q: Where is Vail Ritz Carlton Residence with air conditioning! Luxurious Hot Tub/Amenities located?

Located in Lionshead, this condo building is within a 10-minute walk of Adventure Ridge and Vail Ski Resort. Eagle Bahn Gondola and Born Free Express Lift are also within 10 minutes.

10/10 Excellent

Carrie W.

14 Apr 2025

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location!

Great location. Very nice property. My family really enjoyed this condo.

Stayed 7 nights in Mar 2025

10/10 Excellent

Colette H.

3 Mar 2025

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent stay

Stayed here with my family for a ski trip. Wonderful location, very clean property, great service. Kitchen was well appointed. Can’t wait to come back!

Stayed 4 nights in Feb 2025

10/10 Excellent

Katie P.

7 Aug 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Stay!

All the conveniences of a condo with the perks of a hotel stay!

Stayed 5 nights in Jul 2024

6/10 Okay

randy h.

26 Aug 2024

Liked: Cleanliness, check-in, communication, location

Not A Great Lodging Choice

Everyone who took care of us during our stay were absolutely wonderful. Very nice amenities too. BUT the primary bedroom mattress was worn out 20 years ago. And forget about WiFi connections. This condo is located below the pool level so it is not as bright as the pictures show. Lastly, the sitting area is very small.

Stayed 5 nights in Aug 2024

10/10 Excellent

David C.

27 Jun 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great rental

Had a great time. Internet connection is not very reliable. Thank you.

Stayed 3 nights in Jun 2023

10/10 Excellent

Shannon L.

15 Aug 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

Lovely Property

Wonderful property, great for two couples. The kitchen was well supplied (we did not cook there, just used the refrig & coffee maker) very well furnished with a nice balcony and seating to enjoy the beautiful weather. The Ritz amenities are very nice, the gym is amazing. Wished we had stayed longer to enjoy everything they had to offer. The shuttle bus was very convenient as the property is on the far end of Lionshead. Quiet and relaxing!

Stayed 3 nights in Aug 2023

10/10 Excellent

Moisés I.

9 Apr 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Mr

Stayed 6 nights in Mar 2024

8/10 Good

Maria L.

27 Nov 2022

Liked: Cleanliness, check-in, listing accuracy

Great place for a family

The property is very nice and well-cared for and our unit was great for us. We loved the heated floors in the bathroom. Also, the gym and pool were great. A few things on the con list were that there was no place on site to order coffee and no little convenience store/grab-and-go store. The resort is on the outskirts of Lionshead Village and I wish it was a little closer in. The shuttle was great, however. It did not appear that there were any sustainability efforts in place on the property. There was no place to recycle in our unit, which I consider to be a given at this point and our unit didn't have any food storage containers to save food for another meal.

Stayed 6 nights in Nov 2022

8/10 Good

Jenny G.

21 Jul 2020

Liked: Cleanliness, check-in, location

Disliked: Communication, listing accuracy

great, but.....

The location and actual space was lovely. The mattress in the master bedroom is ancient and unbearable. My husband and I are early 40’s in good shape and never have issues w sleeping. The mattress was so terrible my husband slept in the couch. I would rent this space again ONLY if the mattress was replaced. Also important to note the property management would not return phone calls or emails. I’d suggest the owners hire someone else. Berkshire Hathaway was NOT professional or responsive.

Stayed 8 nights in Jul 2020

2/10 Terrible

Heidi D.

13 Jan 2023

Liked: Cleanliness, check-in, location

Disliked: Communication, listing accuracy

This property is not what is advertised! I would warn people to book this unit with this company.

This condo was advertised as two queen beds in the second bedroom and one king bed in the master. When we arrived, both rooms had king beds in them. We contacted the property manager and they told us we just needed to get a rollaway bed from the hotel to spend the amount we spent on this condo and I have to have my son sleep on a roll out, bed was unacceptable. Also, the outlets kept going out when trying to blow dry your hair and it took maintenance almost 2 hours to come look it which we missed our dinner reservations. The washing machine was also broken.. They did nothing to compensate us and were unbelievably rude!

Stayed 7 nights in Dec 2022

8/10 Good

Brad L.

23 Feb 2021

Liked: Cleanliness, check-in, location, listing accuracy

Disliked: Communication

ritz is great property berkshire not responsive

The property mgt didn't return email or phone calls. My specific concerns: 1) no wifi password provided. berkshire didn't return calls. the ritz guest connection doesn't work in terrace unit. 2) master bathroom shower smelled like urine and backed up . called berkshire no answer no return call. the front desk did send someone up to fix drain and I called again to have someone clean the shower. The smell went from a 10 to a 5 and back up to 7 by the next day after the air freshener faded. I also attempted to clean it twice. I ran the vent 24/7 in the bathrooms. I still had to use another shower which was also backed up. The maintenance calls took 2.5 hours of my day. 3) only ritz facility i have ever stayed without USB port. this took another 2 hours to find one going to 3 different places since front desk does not provide for individual rooms. 4) master bed carpet needs to be cleaned if not replaced. 5) hole in baseboard should be fixed. 6) the rental contract you have to sign is at best odd. the check out times are different than the VRBO listing. arbitrary rights to charge guest 25 for each key card not left in room and an unspecified amount for early check in even if the front desk allows early check in and berkshire didn't return emails requesting early check in. The reason to have a property manger is so the guest doesn't have to waste ski time hours to try and fix the standard issues so disappointed with property mgt. Outside of the property mgt the place is good. The ritz condos are always nice. Great location and staff is always nice. Valet team is helpful housekeeping staff will provide cleaning if requested. Shuttle service to vail village and lionshead ski valet. Hot tub is really nice. I have stayed at other rooms in the same condo complex and they didn't have the specific issues above so maybe this was just a fluke. The condo itself is nice. It is very large 2 bedroom unit and is located in the terrace past the gym. Super quiet. The laundry room is very large, there is an entry coat closet (helpful) and you have a full kitchen / dinning room table / living area. There is a large puzzle of vail if you have time. The master bath is updated and has a steam shower (didn't use) and large tub. The master closet is huge. Nice fireplace in living room. There are 2 temp controls - master bed and living room. There is a nice walk out patio to access from living area and master bedroom.

Stayed 3 nights in Feb 2021

8/10 Good

William Z.

6 Mar 2025

Liked: Cleanliness, check-in, location, listing accuracy

Disliked: Communication

Ritz Carlton Unit 5

We have stayed at the Ritz Carlton in Vail many times and enjoy it very much. The communication with this property management company was not as good as past years with others as they ignored some requests. Also, we have always enjoyed a welcome basket with coffee for the first day when renting at this level which wasn’t done this time. I would also point out that this unit is in the back of the property in the basement which wasn’t clear to us. Overall a good vacation and nice condo and facility.

Stayed 5 nights in Feb 2025

10/10 Excellent

Ross W.

9 Aug 2024

Liked: Cleanliness, check-in, communication, listing accuracy

Stayed 7 nights in Feb 2024

10/10 Excellent

Juan Carlos S.

21 Jan 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Christmas sky vacation

Great moments with family we like everything in the building

Stayed 6 nights in Dec 2023

8/10 Good

cindi b.

24 Jul 2022

Liked: Cleanliness, check-in, communication, location, listing accuracy

Summer fun

Enjoyed the terrace level with easy access to the walking trail by the creek. Charming and private.

Stayed 4 nights in Jul 2022

10/10 Excellent

Michael R., Fort Lauderdale

19 Feb 2022

Liked: Cleanliness, check-in, communication, location, listing accuracy

Always wonderful

Vail and the Ritz Carlton have been part of our family for a long time. It never disappoints!

Stayed 7 nights in Feb 2022

10/10 Excellent

Beth M.

23 Dec 2021

Liked: Cleanliness, check-in, communication, location, listing accuracy

Vail ski vacation

We loved the property and location. Everything was perfect!!

Stayed 7 nights in Dec 2021

8/10 Good

Justin H., Chicago

2 Jul 2021

Liked: Cleanliness, location, listing accuracy

Disliked: Check-in, communication

Stay at the Ritz Residences, Dont book through VRBO

Wonderful property, great pool and staff. The condo itself was the perfect space for our family of 4. having daily housekeeping and the Ritz carlton staff taking care of us was a bonus. however Berkshire never communicated our check in with the Ritz team so when we arrived there was no documentation of our reservation. After traveling for 10 hours with a 2 month old and 2 year old to have to wait in the lobby for 2+ hours for everything to get straightened out really broke our spirit. The Ritz team really came through after multiple pages (you cant even call the Berkshire team directly if you need help) we finally made it in to our room after 6 pm.

Stayed 5 nights in Jun 2021

8/10 Good

Stephanie K., Carmel, IN

12 Apr 2021

Liked: Cleanliness, communication, location, listing accuracy

Lovely Property with rules

I was very excited to stay at this Ritz, having driven by it several times on the way to the Bachelor Gulch Ritz! The unit itself is just like it is described. Well-appointed with plenty of room for our family of four. The Ritz had many rules, some due to COVID and some, likely just rules of that particular location like no ski boots inside the property at all. Though this property (or any Vail property for that matter) is not ski in/out, the Ski Valet at The Ritz makes it SO EASY to get on mountain. The personnel staffing both slope side and on property were top notch. The unit itself had a few kinks...the coffee maker was broken and I called housekeeping for a replacement, which I was told I needed to call the property manager. It was a Sunday and nobody was staffing the property management office, so I sent an email and it took a bit over 24 hours to get a response, but by then, Housekeeping had already gone ahead and replaced the coffeemaker in the unit. I did later get a positive confirmation from the property manager as well. As an aside, there is no coffee/tea or accoutrements, so it would be nice to have these stocked in the unit rather than asking housekeeping separately to bring them again. I will also add that the service at this Ritz was excellently expedient. Every request we had, whether it was to get our bags, get our skis, ask for more coffee, etc. was handled graciously and quickly. A couple other things to note, checkout during COVID was changed from 11am to 10am, and the Ritz staff was unable to amend this due to the property being booked through a property manager, BUT another email easily took care of that request. Lastly, if you are a technology person, the televisions throughout this property are definitely on the older side and small for the space. With the cost of larger (50"+) televisions coming significantly down in price, I might make a recommendation to the owner to upgrade the unit with larger, stream friendly televisions. All in all, a lovely stay in a lovely unit.

Stayed 4 nights in Mar 2021

10/10 Excellent

Hayden M.

16 Aug 2020

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great family vacation

Property was as expected from reviews and pictures. Perfect location to Lionshead.

Stayed 6 nights in Aug 2020

8/10 Good

Koy K.

15 Aug 2020

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice Property

We unfortunately overlooked the overnight property parking which is high. Mattress is master is in need of replacement but otherwise nice property.

Stayed 6 nights in Jul 2020

10/10 Excellent

greg r.

7 Aug 2020

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful place

We enjoyed the property. Great location in Lionshead.

Stayed 3 nights in Aug 2020

10/10 Excellent

Paul K.

9 Jul 2020

Liked: Cleanliness, check-in, communication, location, listing accuracy

TThe place was great. Master bed was missing a box spring. Kinda weird. Very nice facility. We w

4 star

Stayed 7 nights in Jun 2020

10/10 Excellent

tim d., Nashville, TN

24 Dec 2019

Liked: Cleanliness, communication, location, listing accuracy

Short Ski Trip

The property was as expected, what do you think of when you think of a Ritz Carlton. Our only hiccup was no one had been in the room the night before, the room was clean, yet they made us wait several hours for it to be “inspected”. Everything else was great.

Stayed 5 nights in Dec 2019

10/10 Excellent

Nate W.

8 Oct 2019

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great pick and location.

Went for short family get away. Very good service and great location.

Stayed 3 nights in Sep 2019

Vail Ritz Carlton Residence with air conditioning! Luxurious Hot Tub/Amenities

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