"I wish the hotel would provide luggage carts for the guest to use. Valet services take too long and add to the overall expense of staying at the hotel."
"The heater was not adjustable so the room would become so hot like a sauna and opening the window would make the room so cold. So we couldn’t sleep easily at night since it was either too hot or too cold"
"My key card for the room quit working three times. The key card for the door quit working once. The restaurant was very disappointing. In that breakfast was only served two hours in the morning and apparently nobody was capable of making toast or scrambling eggs the rest of the day."