West Country Hotel with Pool

"Great hotel, lots to do and lovely views"

"Elevator was broken. Old broken down furniture. Black mold in the bathroom. All around horrible property."

"The room was not clean when we entered. There were dead bugs in the tub and some unknown substance near the sink. The white towels had brown / red stains. We asked for a change of the towels and those also had brown / red stains. Hotel is pretty old - paint is flaking off everywhere. No slippers in the room (had to ask for it). No tooth brush / tooth paste. Calls to conceirge were not answered. In terms of staff, I expected them to move my bags into my room given I'd dropped off my bags with them prior to my check in and then went outside for lunch / to explore the city. Spa wise - pretty well equipped with 2 saunas, 1 steam room, 1 salt room and 1 ice room. "

"Great location hotel. Friendly and helpful reception staff. Rooms only cleaned every 3 days which meant we were always chasing for top ups of teabags/milk and toilet roll. Very hard beds. Bar charges a “service charge” for pouring your drink and passing it to you - not table service - which we all found to be somewhat disagreeable . Did not try restaurants. "

"Nice deluxe room, good breakfast options, parking was safe, great location of the hotel and liked the staff's efforts to make Easter weekend feel special."

"All just ok. Staff great"

"The staff were friendly and offered us a free upgrade to a sea-facing room. The sea-facing rooms in this hotel are amazing. The location makes it exceptional. "

"Lovely room in excellent condition and great spa facilities "

"The room was very clean and had great internet. The staff was very helpful and gave us great ideas of things to do."