「We have stayed at this hotel before and really liked it, but this time we were very disappointed by the helpfulness of the front desk staff. Our tv had no connection and the heater in our room only blew cold air. There was a new thermostat system installed since our last stay and it did not function no matter what we tried. The room was so cold that we had to huddle under the covers to keep warm. It was only +2 overnight. We called to the front desk in the early evening to report these...
「We have stayed at this hotel before and really liked it, but this time we were very disappointed by the helpfulness of the front desk staff. Our tv had no connection and the heater in our room only blew cold air. There was a new thermostat system installed since our last stay and it did not function no matter what we tried. The room was so cold that we had to huddle under the covers to keep warm. It was only +2 overnight. We called to the front desk in the early evening to report these...
Oriana