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"Clean, recently updated, room. Continental breakfast was great. Super friendly front desk and breakfast staff. Great location. Easy walk to dining and shopping. "

"The main reason i had booked my stay at this property was due to all the wonderful reviews. Front desk staff was nice, he seemed new but still got me checked in without incident. Im not from the area so I relyed heavily on the actual reviews. I had gone down to the pool area from some relaxation. The pool temperature nearly matched the "hot tubs" water temperature. The front desk staff had come into the area and asked myself and other guests if the water was hot. When attempting to turn the jets on for the hot tub, they never fully engaged. They started and then stopped immediately. Spent only 20 minutes or so in the pool area. Went up to my room to shower, there was still a dirty washcloth hanging in thr shower. I ended up leaving and staying in my vehicle that evening. Very disappointing but thankful i didn't pay much for the room. It was far from the relaxing night i had planned. "

"Room was nice and the casino was nice beautiful location"

"If I could stay here every time I come to Grand Rapids this would be the place. Phenomenal."

"Office staff was not strong on customer service."

"It was so difficult to find a drinking fountain to refill my water bottle. Multiple workers sent me on a bit of a wild goose hunt trying to find one."

"Clean, friendly staff, and all around nice place to stay for the price!"

"Front desk people was great. Room was clean, breakfast was ok, not the bestest but it was breakfast. A/C controller on wall was messed up and unit was loud. All in all I would probably stay here again. Thank you!"

"Easy Check-in, staff was friendly, and the breakfast was outstanding!"