「There was a bad storm when I was checking in! So the lights went out I paid for a King size suite with a pull out couch in my room! The room I received was a double bed room with a desk in it. I went & told Melanie at the front desk who was very nice & helpful she apologized & corrected my room once the power came back on! Of course the pool was closed my entire stay due to the storm & my son was very upset because of that!」
「stayed for two nights with my family and the kids loved the pool! the complimentary cookies were delicious as well! every person we spoke to at the front desk was very kind and helpful!」
「The front desk took three tries to get us a working key card, and after one day, the door stopped locking entirely.
The sink stopper in the bathroom was stuck down with no way to raise it, and after informing staff, there was no effort to correct it. We were unable to use the sink for the entire stay.
On the last night, we noticed a cockroach on the wall, and decided to leave early. I’ll be washing all my clothes thoroughly to ensure nothing got in them and came home with me.
Very...