Coatesville YMCA Basketball Court Hotels

"Loved my stay here "

"The hotel was pretty up to date decor wise. The room was clean and functional. The lobby had 24/7 coffee and tea and had a complimentary continental breakfast, the offerings were fewer than what is typical. Staff were very friendly and accommodating. "

"Everything was top notch!!!"

"It was a very nice hotel. After a long days drive, this was a perfectly clean, comfortable hotel to relax in. The price to bring your dog along was too expensive. All other hotels we stayed in were free of charge. Other than that, a great hotel. "

"I have stayed in many hotels over the years and can honestly say I have never encountered such a combination of basic failures in accommodations and service.First and most concerning, our room had no functioning heat, leaving the room uncomfortably cold throughout the night. During the evening, my daughter became sick, which is when I discovered that there was also no hot water in the room. We ran the shower for over 30 minutes attempting to get hot water, but it never warmed up. As a result, no one in the room was able to shower. A hotel without heat and hot water is simply unacceptable.Additionally, the refrigerator in our room barely functioned. It was hardly cold at all, and the drinks we placed inside remained warm. Between the lack of heat, lack of hot water, and a refrigerator that did not work properly, the room simply did not meet even the most basic standards expected from a hotel stay.On top of that, the ice machine on our floor was broken, forcing us to go from floor to floor searching for a working machine. This added even more inconvenience to an already frustrating stay. The situation worsened the following morning when housekeeping began banging on our door nearly two hours before our scheduled checkout time. This was extremely disruptive and unprofessional. My daughter, who had been up sick all night, had finally fallen asleep and was abruptly woken up by the noise. I was shocked that staff would disturb guests so early, especially when checkout time is track"

"Amazing experience as always. Clean and beautiful room. The shower head was not great. But this comment is hopefully to make a positive change with that. It barely got water on you. This is certainly not a complaint, just a suggestion for an upgrade. We go here every year. Always kind to us and the breakfast is pretty good. Love the coffee available. "

"The experience was over all Great !"

"Very friendly and helpful staff!"

" water does not shut off in bathtub no tissues box was empty. Bathroom door does not close. somebody else’s hair in sinks."