「We loved the environment, huge delicious breakfasts, friendly staff, and location. We had a beach view from our room but didn’t have the traffic of being right on the beach. We enjoyed the best shrimp ceviche at the local restaurants. 」
「Un hermoso espacio para hospedarse, cercano a la playa y zona comercial y bares. Espacio moderno, limpio y una extraordinaria recepción por parte de los propietarios. No lo esperábamos. Gracias Fer y María. 」
「What a wonderful stay we had at the hotel! The service was top notch, and the morning breakfast was terrific. The hotel pool and grounds are beautiful. 」
「Casa del Alux is a clean, quiet, very well-maintained property within easy walking distance to the beach. It was a relief to return there at the end of the day!」
「Short version, we loved it! Highly recommended!
Here's the long version:
- The Hotel
The hotel is beautiful, small, private, and the architecture is very original, with every room accessing directly the pool. It is located very close to the town center but far enough to be quiet.
- The Breakfast
It was, by far, the best "included breakfast" we have had in any hotel. The dishes were not the tipical "egg" options but traditional mexican dishes (Papatzules, enmoladas, Kastakan, etc.) perfectly...
「From the moment we arrived, the service at this hotel was exceptional — warm, attentive, and genuinely thoughtful. Every staff member ensured our stay was the best possible.
Our room was cosy and beautifully appointed. It struck the perfect balance between elegance and warmth. Breakfast offered a delicious variety of fresh and high-quality food.
One of the true gems of the experience was the Mawimbi Beach Club pass. Just a short 5-minute walk away, the beach is a small paradise — quiet,...
「On a adoré. 6 jours dans un endroit calme, propre et sécuritaire, entouré d’un personnel fort attention et très très gentil. Merci à Sandra, Rebecca, Alexandra, Adolfo et aux autres pour votre magnifique accueil. C’était génial. 」
「Todo estuvo excelente. Nos gustaron las instalaciones, la ubicación y la amabilidad del personal. Algo que nos encantó es la comida, riquísima y los desayunos wow. Nos la pasamos increíble, cómodos y definitivamente volveríamos. 」
「We loved our stay at Casa del Viento, especially their pool. Great customer service from hotel staff and convenient location closed to the beach and restaurants. Holbox is forever in our hearts.」
"While most of the hotel staff were warm and welcoming, our experience at the steakhouse on November 10, 2024, was disappointing. Some staff, particularly an older female server and a curly-haired male server, were rude and impatient.
When one friend briefly left for the restroom, the older female server refused to take our order, insisting we wait for them to return. Despite explaining we could order for our friend, she rudely walked away after urging us to hurry them up. Later, when another friend finished their meal and tried to order again, the curly-haired male server called the older female server to assist, but she seemed unwilling. When yet another friend tried to order an additional dish, the older female server refused, claiming we could only order twice—a rule we were not informed of beforehand.
Despite the poor service, we left a tip. Initially, I liked this hotel, but this experience ensures I won’t return. I hope future guests won’t face such unpleasant treatment and will be served with respect and warmth. "