「The hotel is showing its age. Very run down looking.
The pool was fun for the kids.
The staff were awful, extremely rude to many guests in person and over the phone.
The hotel completely ran out of water (even in vending machines) for guests and didn’t seem to care.
For the cost of this hotel do yourself a favour and stay elsewhere. I would not recommend, nor would I ever stay there again」
「Reserved a double queen room but only had 2 bath towels. Requested 2 bath towels and 2 pillows at front desk. Was obliged by housekeeping but front desk person made sure to add it to my room notes. Bathroom fan didn’t work. Sink clogged and didn’t drain. Very poor lighting in room. Loud talkers on floor all night and slamming room doors at 5am.」
「Hotel and outside property looks a little tired. Staff were very friendly and helpful. Hot breakfast was surprisingly good - real scrambled eggs with real cheese. Two negatives for us. We were given a handicap room for some reason and the bathroom felt like we were in a nursing home. The shower was hard to work when you are standing and not sitting. Nothing the hotel can do about the other negative which is the sound of trains very close by. All night every two hours and woke us up each time. ...
「The reception staff was a young man, and he was very pleasant, knew his job, was helpful and I was prepared to enjoy my two-night stay. The room itself was clean and although the linen mostly appeared clean, the towels had dark stains on them. Unfortunately, we didn't notice until the next morning as we only used the hanging hand towel. There were no amenities so asking about them is crazy. I didn't expect shampoo or lotion so wasn't surprised. There was no refrigerator. The pool was...