Mascoutah 3 Stars Hotels

"Wish there was a refrigerator in room. People down hall alottle loud after 10pm"

"Everything was nice"

"Check in took a very long time. Staff seemed confused and struggled with the computer. Upon check out, I realized that I left some clothes hanging in the closet in the room. I messaged the hotel. No response. I called the hotel, he took my info and said he'd call back. That was five days ago-no response. For me the mattress and pillows can make or break a hotel experience, and although this hotel was about average in most ways, the bed was truly the most uncomfortable bed I've ever slept in. I would definitely not stay here again. "

"We booked a pet friendly room. The carpet it in the room was dirty but expected for a pet room in a budget room. Furniture was functional but missing paint. Bathroom had hair human hair on the toilet. .again, it happens. I DID have an issue with the front desk lady. When we came in I rang the bell, she popped her head over the balcony and said something. Had no idea what she said. When she got down to the desk she said no dogs in lobby. This is NOT posted on the door, she did not mention it when we called 30 min earlier to confirm they did have a pet room. It was only visible on a sign once you walk into the lobby. We also had to go to the room through a different entrance. Their choice but it would have been great to know before we.got in the lobby."

"Clean and quiet. Good service"

"Dirty room and no pool"