Skylands Region 3 Stars Hotels

"Excellent "

"The room was dirty and I asked the front desk to bring the cleaning ladies to our room and they proceeded to tell me the “cleaning ladies aren’t here” and the only option is to switch rooms. Meanwhile literally right before I came to ask the front desk the cleaning ladies were two rooms down from us. I told the front desk that’s not true I just saw them. Then they retracted what they said and said oh yea they must have just started. I said ok…? So can you ask them? And they said no. The only option is to switch rooms. This is extremely frustrating. Plus as a mom with an infant with me it’s difficult to switch rooms and I explained this and they still told me that was the only option. Would not recommend this place just because of the staff and the room not being cleaned. "

"Clean room, responsive staff"

"As soon as we got off the elevator to go to the room my husband immediately started sneezing. We could hear a dog barking and it sounded like it was in the room next door to us. I asked the front desk what the dog policy was because my husband had really bad allergies and she said yes we except dogs and we charge extra for them to stay. I asked what accommodations do they offer for people with allergies and she looked at me like I had no right to ask. As a matter of fact Thats the only time she even looked at me because while I was inquiring she didn’t even want to acknowledge me. I also got charged the accidental fee. For what I do not know. But I’m over marriott!"