「The keyless check in was a disaster, consuming much pre-arrival customer time, only to be overridden with a physical key being issued in the end. Obtaining the key required traveling to a sister hotel over a mile away. We were told "They were having internet problems".
The coffee machine had a cup of stale coffee in the overflow well. There was poor communication in the room about the location of items like the ice machine. It turns out the machine was a block away in a separate building. And so...
「The keyless check in was a disaster, consuming much pre-arrival customer time, only to be overridden with a physical key being issued in the end. Obtaining the key required traveling to a sister hotel over a mile away. We were told "They were having internet problems".
The coffee machine had a cup of stale coffee in the overflow well. There was poor communication in the room about the location of items like the ice machine. It turns out the machine was a block away in a separate building. And so...
Douglas L