「Our Rooms weren't ready for checkin, the staff told us it would be 30 min. 2 1/2 hrs later the room still isn't ready and it was too late to find another hotel. I had to get dressed in the lobbys bathroom for a concert along with many others whose rooms weren't ready . We were all paying for a room we weren't allowed to use when we desperately needed to.
The staff offered no compensation ,discount or assurance, merely shrugged their shoulders. 」
「Our Rooms weren't ready for checkin, the staff told us it would be 30 min. 2 1/2 hrs later the room still isn't ready and it was too late to find another hotel. I had to get dressed in the lobbys bathroom for a concert along with many others whose rooms weren't ready . We were all paying for a room we weren't allowed to use when we desperately needed to.
The staff offered no compensation ,discount or assurance, merely shrugged their shoulders. 」
olivia