德罕 4 星级酒店, HK$564 起

“Gr8 hotel always stay here when visiting family.”

“I am going to celebrate my husband's wedding. The hotel is cosy and unique, it has a nice restaurant where we had dinner and breakfast during our stay, and a small library bar where you can chill with friends. The room is spacious and warm, we love this hotel.”

“Really friendly hotel. Lovely bright open reception area and bar/restaurant. Fabulous modern rooms with little extras to add to your stay. Great choice and quality for breakfast and a great location with fab views over the Tyne.”

“With the provision of a very good kitchen inside the apartment, unfortunately no dining table and chairs were provided. So my family members and I had to stand during eating. Such situation is considered very undesirable.”

“Our room was clean and a good size, the breakfast was good. ”

“We arrived in the hotel early and left our luggages to the hotel staff. When we got back our luggage in the evening, one of the suitcases was apparently damaged. The staff tried to fixed it twice but failed. I was promised to be given at least a letter confirming the damage so that I could send it our insurer, and that the hotel would give us membership points as a compensation. The manager also said he would check the cctv and come back to us. However, nothing happened until we chased for an……

“Lovely clean hotel, warm welcome upon arriving. Room was spotless. Breakfast both days was faultless, again staff were fabulous. Would stay again, 100%”

“The room we were staying, the decor was tired - not worthy of a 4 star hotel unfortunately. Upon arrival, wardrobe door was hanging off hinges, the wifi receiver box was hanging of the wall - room was also very dark. Pointed out wardrobe door to concierge and they had it fixed the next day, but should have been done before guest arrival - tables in hallway tired and peeling off. The staff was friendly though, especially in the breakfast room. Breakfast had a good choice.”