霍姆伍德 4 星级酒店, HK$1,066 起

“Good”

“Beautiful, spacious, clean property. HOWEVER, entrance is complicated, we never did get a code for the pool gate, if we needed the elevator after 5:30, we had to wait for a resident to come along to open the door. Even after two calls to the help desk, we still were locked out of using the coding system. Great price for the clean room, but the amenities were zero due to the complicated coding of the lock system and the apps. We downloaded two apps, neither allowed us access.”

“Beautiful and clean stay. Limited to no staff to help.”

“Overall, the size of the apartment was adequate. The issue we had is that there was a leak in one of the bedrooms. Maintenance arrived and was unable to solve the leak, so they just put a bucket underneath it. After calling the support line, they were unable to relocate us to another apartment. Therefore, we had to go cash out-of-pocket to find a separate hotel room. We are still awaiting feedback from the property on a refund after alerting them of this issue six days ago. The common areas were……

“Our unit was very clean, modern and well appointed. The lobby and entrance floor was dirty and cluttered with leaves for the duration of our stay(likely only due to the rainy, windy weather that weekend). Great location, secure parking and plenty of restaurants within a short walk. We would definitely stay here again.”