小田原市 4 星級酒店 | 酒店優惠低至 HK$1,016

"Everything is gonna be okay, and the night shift male staff also helped me to fix the laundry machine(But actually not).Until I used another laundry machine to wash my clothes,I suggest that staff can write some awareness notes on paper to remind other travelers not to use the broken one.However, he didn’t do that, the other pitty traveler happened the same situation again like me.According to this event, I find that the front desk members don’t know if travelers’ amenities are useful or not.Besides, the attitude of all members about in face of conducting precautions of crisis management is significant room for growth. Especially related managers because I didn’t see how he help his members to dealing with problems."

"A very clean and cosy room with a nice view of the fuji mountain. The private onsen was awesome. The check in was a bit tricky. There’s no lobby area if you arrive early. We had to wait for almost 2 hours in the pouring rain before we can check in at 3pm."

"Immerse yourself in the historical atmosphere of the building and enjoy a wonderful time like in a museum. Beautiful scenery awakens the morning· Exquisite set meal．Really good"

"酒店雖然有 點舊但整體清潔 環境寧靜"

"Ten of us checked in in the five rooms, sadly one of the rooms were not properly cleaned, we found some dirt on the carpet, but we did understand the incident should be caused by the previous guests, and the hotel was nice enough to change to a bigger room for us. The hotel staff was very nice and helpful, and the hotel was quite newly refurbished, just unlike other old-fashioned onsen hotel, the entertainment in this hotel was quite limited. The entire family gave very high compliments to the food quality! Both dinner and breakfast were awesome! Overall this is a hotel for relax and a break from city life. "