Hakone Ōwakudani Hotels

"Incredible service and unique accommodations. Beautiful location and authentically Japanese. Would recommend. "

"This ryokan was the highlight of our trip to Japan. The property is serene, the onsen is so relaxing, and the service was incredible. The food was delicious and abundant as well. It was truly a magical evening. Special thanks to Muna, our attendant during our stay - she was wonderful! "

"Had a really good stay here. The staff especially were super kind and welcoming. They made my stay the best part of the hotel. Food was good as well. A lot of fragrant dishes and prepared pretty uniformly too."

"My husband and I are both vegetarians, and the chef was able to make delicious vegetarian meals for us. The dinner we had was one of the best of our time in Japan. The staff were incredibly kind and welcoming. The room and private onsen were relaxing, and we enjoyed the beautiful scenery. The staff went above and beyond by providing us a ride to the Open Air Museum and then to the train station. We had an incredible time and would very highly recommend staying here!!"

"Great private onsen and very friendly and helpful staff"

"The hotel was spotlessly clean,the staff was very helpful and attentive,made us feel welcome at all times. The onsen is really nice and relaxing. Food was fantastic. It is a beautiful hotel with great amenities. "

"This was my first time staying in a Ryokan, the staff were very helpful, the room was a fantastic size, and the personal onsen was perfect. Transport here is surprisingly convenient for being in the mountains. The only downside I had was whomever was staying on the floor above was very heavy footed and caused me to wake up at 3am."

"初めて利用しましたが、全体的に清掃が行き届いており、部屋付きのお風呂も素晴らしかったです。 何より夕食・夜食・朝食すべて素晴らしかったです。 サービス面でも細かい配慮をしていただいてありがたかったです。"

"Our stay was thoroughly enjoyable here. The accommodation was spacious and comfortable in a good location and we’d like to bring the house home with us! 😍"

"This was a midway stop point for us to take a break and recharge. Hyatt Hakone did not disappoint. Felt peaceful and relax. Staff, Food, property was amazing. "

"Amazing ryoken in Gora. Close to Gora station for access to the Cable Car to the Hakone Ropeway. 15 minute walk to the Hakone Open Air museum and steps from Gora Park. Rooms are beautifully appointed, open air room onsen was a plus. Public onsen and sauna also top notch. Free snacks and drinks, including alcoholic beverages. Staff were incredibly attentive. We did not partake of meals or spa services but the spa services were affordable. Highly recommend staying here if you are looking for a...

"Amazing ryokan. The best service I've had in my life. They offered a driver for our stay, and made sure we had everything we needed. The kaiseki dinner and breakfast were out of this world. Room was large, clean, and quiet. Loved the private onsen and patio. Definitely worth it!!"

"Traditional ryokan in for the night was lovely! Room was very traditional and staff were polite. We had breakfast and dinner which was interestin. The views and private onsen were lovely and I felt very relaxed there. Only improvements would be to allow luggage storage/transport to station and cleaner onsen. "

"We had an amazing experience here. The staff were amazing, the rooms very comfortable, the food fantastic. It is a bit further away from the main activities of Hakone, but the team will help you navigate the bus system, which was relatively efficient. "

"The whole experience was incredible. The staff are very welcoming and accommodating. The "

"Gorgeous! So serene and feels rural even though its steps from the cable car stop. The room was really large, and of course the main attraction is the private on-porch onsen. I made the most of the hot spring, and I couldn’t get over the view from the dining room! Great place to unwind for 1-2 days on your trip, just like a spa—hang out in the onsen, enjoy the multi-course meals, and if you do feel like leaving, walk a few steps down the road to the Hakone ropeway and see if you can get a...

"幼い子供を2人連れての宿泊でチェックインからチェックアウトまで対応頂いたホテルマンの細部に渡るご配慮がとても素晴らしかったです。 子供も妻も大変満足しており、また是非利用させて頂きたいと思います。"

"Thank you to Senki-san for the excellent service! ⭐️⭐️⭐️⭐️⭐️"

"This is a beautiful condo. There was everything we needed to be comfortable. The staff were wonderful and friendly. The onsen was amazing. I wish we could have stayed longer. Highly recommend "

"Zuvorkommend, freundlich und immer darauf bedacht den Wünschen und Ansprüchen des Gastes unaufgefordert entgegen zu kommen. Ein großartiges Erlebnis !"