追分 4 星級酒店 | 酒店優惠低至 HK$1,062

「- 職員十分有禮、熱心幫忙 - 小木屋外環境清幽，在門外坐一個下午喝一杯咖啡十分寫意 - 有冷、暖氣可調節」

「The hotel is conveniently located at the end of the main shopping street in Karuizawa, and it’s relatively new, the room size is huge in comparison to most of the older hotels in the city. The in-house restaurant is also a great place for Italian food in town. However, you will be greatly disappointed if you are looking to gain experience with its amenities. There is basically no amenities other than a public bath. The price tag is extremely high considering there is almost no amenities to...

「整體不錯，價位不低，但和服供應量不夠，有點難理解。員工態度很好，但接待的SOP還可以更好。」

「The room is clean and comfortable, even though it is a bit aging. Staff are friendly. However, there is room for improvement on the meals provided.」

「Such a wonderful piece of history! So nice to share with family. Gallery is fantastic but got quite mouldy smell. If it’s possible to put air purifier to ease the situation or even get rid of the mould would be nice.」

「這間溫泉酒店的客房是沒有淋浴間，客人要往溫泉共用浴室。訂房時資料，明確提到房間有bathroom。酒店解釋是訂房平台資料錯誤。由於酒店職員英語能力有限，結果兩小時後，酒店職員替我們換房間到旁邊另一相連酒店。但是我們需要用原本訂房的酒店大堂出入，原本出入口的鞋櫃區及原本訂房的餐廳用膳。」

「職員態度親切，十分誠懇去解說及提供接送服務，整體酒店服務質素高及整潔，唯獨此酒店可能是該集團最舊的一間，房間感覺有點老舊，而且溫泉需往東及西那兩酒店才可享用，有點不方便，可幸還有免費的穿梭巴士，尚能補救不足」

「很好」

「房間乾淨舒適，地理環境很安靜，適合度假放鬆！飯店內也有大浴場，如果玩了一天回飯店可以浴場放鬆！服務人員親切接待，是個家庭親子友善飯店」

「Highly recommended」

「There is no TV within the apartment. No convenient store for buying things at around location. The area is too remote and no dining facilities.」

「対応が早く、ゆったり過ごすことができました。」

「房間內備有手沖咖啡的器材和新鮮的咖啡豆，這是我和老婆第一次見到的。有接駁車可以到輕井澤車站，非常方便。」