Porz 4 Stars Hotels

"The staff was so accommodating and made us feel so very welcome during our stay. Our room was impeccable and absolutely clean, the hotel itself is in such a convenient location. I loved every moment of our stay. "

"I had delayed flight i could not make it to cologne. I told them that my flight was canceled two days ago so I won’t be able to make it and they didn’t do any help or refund "

"We arrived early and were told our room would be ready by 1:00 PM. When we returned, there was a technical issue with the door, and unfortunately after about two hours the problem still could not be fixed. The wait and back-and-forth were frustrating, but I do want to give credit to the staff for how hard they tried to help. They kept us informed, made sure we were comfortable, and ultimately offered to move us to a sister hotel with a cathedral view. While the experience was inconvenient, I appreciated their professionalism and genuine effort to resolve the situation."