韦尔肯丹 4 星级酒店, HK$561 起

“Self-check but the staff are very laid-back :) Many times there is no one at the lobby to serve. Coffee machine is shut down in the lobby. Sparkling water is just normal still water. There was a staff being busy with another couple checking in ( while I got no assist at all when I check in ). I request to get my luggage and he asked me to sit down first. Waited 10 mins and turned out he’s forgot my request and freely chatting with the senior manager. I stood closer and the manager gave him a……

“Front desk is not as warm compared to the stays in other hotels. Location is quite convenient! ”

“I'm living in the pods. Ventilation could be improved.”

“飯店雖然相對新穎，但實際狀況與標示不符。飯店並未提供標示中的停車場，需步行約五分鐘至公共停車場停車，對於上下行李極為不便。 更令人震驚的是，櫃檯人員竟將已入住的房間分配給我。換房後，又有服務人員上門質疑為何入住該房，經我解釋後才致歉。而隨行友人也遇到其他住客誤開房門的情況。如此嚴重的管理疏失，實在難以相信竟會發生在希爾頓集團旗下的飯店”