「It has a well equipped gym which I used twice & a free self service laundry for hotel guest to use (detergent included). Both of which I am happy and satisfied for.
Only downside is the low water pressure in the bathroom wash basin (but the shower water pressure is good enough for me)」
「The front desk staff are friendly as same as IHG hotel, one of the lady didn’t show enthusiasm to help when I called to replace a pillow because all pillows are too soft (even if the firm ones), obviously they are aged, the lady at the reception said that no, they don’t have other pillows. The room is aged, bed too soft perhaps too aged of the spring. And the bed light button is pushed inside, a kind of a broken button, I reported to the reception and the lady said they knew; they knew the...