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"Our room was very clean and well maintained. Other areas of the hotel was also neat and organized. The staff was very friendly and accommodating. The shuttle service is simple but very helpful being in a quiet area in a small prefecture. "

"Clean and good hotel."

"The room was spotless, staff was extremely friendly and helpful!"

"Nice convenient areas but the cottages a little too old, need upgrade"

"We had a lovely stay at the Karuizawa Marriott Hotel. The room was neat and tidy, and we especially appreciated the wooden flooring, which gave the space a warm and clean feel. It was spacious enough for a family with kids, making it very comfortable for us. The onsen facilities were also excellent, adding a relaxing touch to our stay. Overall, a very positive experience and a hotel we’d happily return to."

"Everything was great "

"Nice room, great service, amazing breakfast"

"This new hotel is absolutely gorgeous! The amenities make your stay comfortable, relaxing, and cozy. The onsen has a lovely view. Restaurant breakfast was delicious with a wide variety of options. The rooms have been thoughtfully designed. Staff are friendly, helpful, and provide service that was above & beyond. We’re already looking forward to visiting again! "

"Room was comfortable. Location was great. "