苏州罗汉寺

第一天入住因熱水壺內有水垢［壺內蓋，壺內］換了一次。地板乾淨度6-7分。 第2天到退房，才發現客務清潔方面有點懶，也才發現原來我房是少了1-2樣標配［擴香石］--他們職員直到我講才發現客房阿姨沒給我。 沖水馬桶的提示標籤字太小。 早餐偶爾新鮮［沙拉菜，就最後一天最新鮮。比較多加工類食物：小香腸，飲品沒水，只有咖啡，橙汁，牛奶，紅茶。會有粥，油條，炒飯，炒韓國粉絲］ 職員很友善挺熱情，會聆聽你所說的問題，改善。 但我13號在這軟件問問題，我都去到上海2-3天才收到回覆。這感覺有點弱。。。

Alisa was very attentive to our needs to make sure we had a great stay. She welcomed us to the hotel and told us about the different amenities. We had a great time at Shanghai Banyan hotel! The view was amazing at the top and our room had an amazing view as well. The customer service here is top tier from the doorman at the front to the cleaning ladies. Everyone here was so welcoming and nice!