奧克蘭阿克爾斯灣酒店住宿推介

「I was asked if I wanted red or white wine upon check in, later on when I didn’t receive any in the room, I told one of the front desk members about it and he assured me that they would send one up. By the time I checked out I still had not received the free bottle of wine that supposedly came with the reservation. Disappointed. 」

「The rooms are fine, if relatively basic. Room service menu is very limited and does not offer a wide range of options. Pity too the Japanese restaurant has no menu any longer and is only a buffet offering. Staff are helpful (especially the front of house gentleman at the breakfast restaurant). However, there was one day the room was not serviced at all 」

「the location is good, and the room is clean and comfort. However the shower water is very slow, we can't take the shower deeply. we very surprised that the hotel have guest laundry service, we never seen it beside Japan's hotel. We love this service very much.」

「Hotel has a lot of charm and restaurant is great.」

「affordable motel.」

「Some glasses from the cabinet not thoroughly cleaned.」

「This room was super quiet considering how close it is to the freeway, as long as the patio door was closed. Everything was like new, bed was very comfortable. We just parked on the side of the building otherwise you are charged for parking. Shower only has partial glass divider with the rest of the bathroom so very difficult not to get the floor wet. Not too many options for restaurants in the area, hotel restaurant could use a few more options for dinner.」

「In room dining was disappointing. Food quality does not reflect its price — I do not recommend dining at the hotel. 」

「very good hotel and staffs are very nice and helpful 」

「Extremely disappointed about being charged on a minibar item after my departure from Auckland, without prior clarification. Only got an email informing me my credit card was charged. At the time of checkout I explicitly stated that no minibar items were consumed when asked. Felt utterly insulted and robbed when they charged me afterwards, and their behaviour makes me wonder that the hotel could basically charge you on anything after checkout. Would not have noticed if I didn't check my email....