Ixtapa Aztlan Ecological Park Hotels

"We had a wonderful time. The Emporio fulfilled all expectations!"

"This is supposed to be a top rated resort in Ixtapa. We paid for the All-Inclusive and it was a disappointing. The resort only has 4 restaurants where you can have dinner and 3 of those are considered “specialty”. We were only allowed to dine once at each of the restaurants during our 7 day stay. The quality of the food overall was not good. And you couldn’t eat poolside, like what? Also, my bed was hard as a rock. They did put a topper on the mattress after I complained. The walk to the pool was long and the pools themselves were not very inviting. They were all 5ft deep, with no place to lounge. Overall, I would not stay here again."

"We did not have a bar in our room, the AC in the room works fine. "

"Everything was great. They just need to fix the elevators and clean the restaurants from the ceiling. The pool , the bars the night events all 100% joyful"

"Everything was good, Hotel, food and staff. Thank You Azul Ixtapa."

"From the first day to the last day, everything was top notch. The room always clean. Staff was very attentive, Very polite and treated you amazing. Every request was met. The restaurants were all great and food was exquisite. Definitely a five star resort "

"Food was always cold and so was the water for showering. For those reasons I would not recommend this place."

"When we first got there things didn't seem to bad. The Host's assistant showed us around and we settled in. Looking around we discovered there were 2 melamine plates to use, an assortment of cutlery, including plasticware. There were no "glass" glasses. Plastic glasses, Sippy cups other plastic cups. There was a water filtration system on the kitchen counter. The gas stove had to be hand lit each time it was used. The dish towel had a huge rip in it.In the living room there was a non functioning refrigerator just left there. There was an exposed box of wires. I am assuming it was for the WiFi which we never had but was promised by the host that "it was being worked on". Therefore we could not begin our complaint as we had no WiFi.In the bedroom on the beds when we arrived there was a sheet and no blanket, I slept under a towel. the second night we did receive a blanket. The second day we started to see red bites on us. The third day there were many more. Looking it up it turns out that they were bedbug bites. We looked for them but then discovered that they are very elusive. They hide in bedframes, electrical outlets, picture frames, under rugs and any where they are undetectable. At this point we decided to leave for our own health and safety.There were other things but unless you want to read a novel I will stop now. I have documented everything and have pictures.We tried, unsuccessfully, four times to contact the host."