Batam BCS Mall Hotels

"Location was bad to take grab to others places. Room especially under the sink was not clean at all"

"A very clean and comfortable hotel with very friendly staff. However, the noise from the main road in front of the hotel intrudes into the rooms facing it. Especially the noisy motorcycles. Would definitely stay there again but I will ask for a room facing away from the road."

"overall good experience"

"Excellent hotel and extremely cooperative staff. Excellent location and a being a new hotel everything was in shape . The restaurant manager Ms. Salsa has been so warm & welcoming. Really an asset to have people like her around. I have repeated this hotel & it’s always a pleasure staying with them."

"Is a very clean and convenient places to stay at. Just a few walks to shopping malls and foods around the hotel. A2 food court has a lot of variety of foods for people who feel hungry at middle of night. Oppsite hotel also has a lot of foods carts stalls. 👍👍👍👍👍. Will book this hotel again for next trip again."

"Makeup room service needs to be improved. One morning, I waited till 11.45am for makeup room and need to call for the makeup room service. Also realized that room was not vacuum for my 17 nights stayed during the makeup room service. Also noted that makeup room service like to wait till i am back from breakfast therefore coming to makeup my room. Because i think they expect tips. "

"Very clean room . Location is good and staff are courtesy "

"The shower head water pressure is low. The glass door is poor design and easy break and dangerous. Bfast is lousy now"

"Breakfast is good. Clean. More friendly staff would be better. At least a smile from the reception would be nice w"