Koh Samui Bangrak Pier Hotels

"After reading some reviews I was a bit worried about staying here, but honestly we we had a fabulous stay here. A large group of us stayed for 11 nights and were made to feel very welcome from the moment we arrived. We were given connecting rooms with direct access to the lower pool. The rooms were very large, the air con great and the staff couldn’t do enough for us. The room service was quick and easy, the food was tasty and the pool bar was lovely. They are doing the hotel up in stages, but we couldn’t fault it. All the staff were amazing, really friendly and very helpful. We had a small issue with a leak in one of the bathrooms and called reception and people turned up within in minutes to fix it - this is just one example of how great the staff were. Yes, as some reviews have said it’s on the older side, but we loved our time here. It’s away from the main hustle of the centre which was perfect for us as we could walk down the beach if we wanted to. I would stay here again in a heartbeat!"

"Great views and facilities "

"Really well looked after by all the staff and our villa hosts Lee and Janine. Would definitely visit again had a great relaxing time."

"We had a lovely stay at this hotel in Koh Samui. The view from our room was absolutely breathtaking—perfect for unwinding after a day of exploring. The pool was clean and inviting, and we really appreciated the complimentary use of the kayak, which was a fun bonus. Housekeeping was very accommodating, and all the staff were consistently helpful and friendly throughout our stay. The location was convenient, with a 7-Eleven and motorbike rental just a short walk away, making it easy to grab essentials or get around the island. That said, walking around the area was a bit challenging due to the lack of proper sidewalks, and dining options nearby were limited, with only a couple of nice restaurants within easy reach. Overall, it was a comfortable and enjoyable experience, especially for those planning to explore Koh Samui by motorbike or relax by the pool with a view."

"Good size clean Basic rooms super friendly and helpful staff that go above and beyond. Would 100% stay again "

"This property is a gem! So clean, had bikes available to help us get to places, staff was so friendly. Arranged hotel pick up and drop off. Massage services were amazing. A bit pricey. "

"I really enjoyed my stay and even booked an additional night stay. Only a couple of minor issues. One was easily corrected, the second issue was upon check in i was given an email for a free coconut. The manager explained that was the previous ownerships offer and wasnt included. Pretty odd outcome, but honestly everyone amd everything was splendid. Will return! Great job"

"Great resort and attention to detail by the staff. Some of the things stated were cancelled due to private events which was disappointing. Having said that, it was a lovely resort. "

"I only travel 5 star accommodations and the service here is exceptional and the best I have experienced so far!"