Miami Bay of Pigs Museum Hotels

"If I would give a 0 I would. First, checking in seemed forever.second, front desk does not answer phone. Sent email as well; no response .Left hotel on the shuttle and realized I left my Apple Watch. Called 100x n no one picks up. I see my watch on the tracker. I know it’s in the room. Hours later, it moved to another location so I marked it stolen. Third, the shuttle I booked to the cruise with them overbooked ppl so 3 ppl didn’t have a seat; then it broke down. Took over an hour to get to my cruise. Lastly, the food I ordered there.. fish as undercooked by a lot; service was slow. Worst experience at this hotel. "

"Great place"

"We only had a night prior to a Norwegian Transatlantic Cruise. It was all we needed. Great location and cab from airport very prompt! Meal voucher bonus with a great little in lobby restaurant that we enjoyed and saved us heading out again after checking in. Only trouble we had was a shuttle to terminal because of messaging and used husband’s name different and so when they arrived no one knew us…partly our mistake so just a heads up get down half an hour earlier in the lobby so you hear your name. Definitely though we’d return and stay because or piece and location for the cruise. "

"Gave us the wrong key twice . Someone did not check out properly when we try to get in unit. Checkout policy was not so flexible. The unit had some dirty towels and strange smell.swimming pool floor was dirty with bird poop and pool had dead flies. "

"No housekeeping, dirty floors, non-existent bed sheets, terrible mattress and pillows, charged us for minibar consumption that we did NOT consume. Absolutely terrible, and definitely NOT a five star hotel. "

"my second time & i’ll always go back here"

"Great hotel. Love the digitized room. Even better location and amenities. However, the rooms are uncomfortably small which kills everything. "

"Room was clean, pool & area could have been given more attention"

"Great stay! Staff was subpar but the location & food made up for it!"