"Breakfast was good quality, the a/c was good but “loud” and being right next the bed, it didn’t seem to shut down off all night, despite changing the temperature. Not an issue for this visit but the pool was closed on the previous visit, a year ago and observed that it was still or closed again this visit. Staff were Awesome in accommodating our visit of several friends who came together for our friend who passed away in Beaufort. "
Holiday Inn Hotel & Suites Beaufort at Highway 21 by IHG
8/10 Good
"The package is supposed to include breakfast, but when you go to eat, you have to pay. Therefore, they shouldn't claim that breakfast is included. Aside from that, everything else is perfect."
"We truly enjoyed our stay. The Bay Inn was well-appointed and beautiful. Plus, it's location to downtown makes it an easy walk to restaurants and shopping."
"The front desk clerk Kent was so helpful. Filled us in on all the local shops, restaurants and events. Room was great and the views of the water from the hotel were awesome. Tons of things to do within walking distance. Was able to park directly in front of our room."
"Breakfast seemed not very fresh, also lack of coffee machine in a room for me was uncomfortable, the rest was good - clean, no carpets, the hotel is in a good condition in overall. "
"The staff attended to my needs promptly. I had back to back reservations because of a family member in the hospital in Beaufort and they kept me in the same room as requested and didn’t double charge me for the pet fee. There were some amenities that were low, but quickly attended to when brought to their attention. Pet fee on high side $75 per pet, I had 2. Other than that, excellent stay. "
"parking was okay, bar open Friday check in only, No food service, Check in delayed a hour waiting on cleaning. Management seemed unorganized - very little customer focused. "