Birmingham Bethel Convention Centre Hotels

"Very clean spacious room and bathroom. Only knocked off a star as when the room next door closed their door it shook our whole room (521) and woke us up a few times like an earthquake."

"Plenty of free parking. Good wardrobe space. Quiet room. Only downside: tv didn't work, think it was probably a wifi problem as here was intermittent recdption."

"Absolutely amazing staff are lovely defo be booking an staying again xxx"

"Yes"

"Good pool"

"Lovely room. The staff are brilliant and go above and beyond to help. Very well mannered and a pleasure to talk to. This was our second stay and definitely won't be out last. We stayed here for 2 nights for our anniversary weekend and it was great. Room spotless and amazing staff. Very happy "

"Lovely staff very helpful "

"The breakfast was very good and good value for money. The evening meal was very nice and good value for money."

"Well in the kitchen,in two areas the floor lino is coming up and could cause a trip hazard.None of the soap dispensers in the kichen,ground floor toilet,& bathroom had any soap in them.In the upstairs bathroom the showe is leaking water between the hose and the shower head fitting.Using the toaster in the kitchen set off the smoke alarm on the two mornings,even though the bread was not smoking/burnt as we were standing by the toaster waiting for the toaster to pop up the bread!! One of the barh towels was threadbare.On your VRBO site page of the site under Highlights,you say "The top rated staff and service will ensure you feel welcome and pampered"There is only Mick on site no other "staff" and "pampered" is a completely misleading word to use! You need to delete "pampered" & Mick only gave us the keypad code & gate code,that was it.Also in your description of the "garden" there is no mention that the the lawn is artificial! When you sit on the toilet seat on the ground floor your knees are up against the door!! Anyone over 6ft tall would have a big problem sitting on the seat! I would not recommend this place,the taps are like waterfalls and need to be replaced by modern taps to stop wating water.If VRBO have inspectors you need to send someone round to have a look ."