Miami Bettcher Gallery Hotels

"Old property that shows wear. Outrageously expensive basics inside the property. A 750 ml bottle of water is $11. A simple breakfast is $40. A simple packed lunch or dinner to take to your room is minimum $50-60. "

"Fantastic stay ! Highly recommend. Loved the neighborhood ! "

"Super friendly staff. Very nice pool on rooftop. Can be noisy at night as night life vibrant nearby "

"The front staff are not very friendly or accommodating. They don’t greet you and act like it’s an inconvenience to answer your questions. They never even asked how our stay was when we checked out. They could use more training on customer service. We were placed on the 5th floor without a working elevator. From previous reviews, the elevator has been out for at least a month. The room keys stopped working every day of our stay. The restaurant is way over priced and not worth the money. The room was nice and overall clean. The housekeepers do a good job and are probably the only friendly people working there. The water pressure was strange. Only the hot water worked on our sink. The beds were ok, but they sank and not really comfortable. The phone didn’t work. The fridge was fine. The pool was good and our kid enjoyed that. There were pool towels and sunscreen out for us. The restaurant also doubled as a club on the weekends, but it was shut down by 10pm and the music wasn’t crazy loud in the rooms. Overall, our stay wasn’t as pleasant as before the hotel was bought from Best Western. We will likely not be back unless it’s for a one night stay only. "

"The restaurants were playing music so loud it interfered with eating comfortably and conversation. The property could’ve included a more calm environment for those who prefer quiet."

"Very clean room. The staff was amazing. The ambience and the view was priceless. Highly recommend this hotel and we’ll be back again."

"Sentral provided a great experience in the Wynwood neighborhood. The lounge/pool area was fantastic, the fitness center well equipped, and the studio room spacious for one younger person and their elderly parents. Micheal at the front desk went above and beyond for us with early check in and stashing our bags so we could explore the neighborhood post cruise prior to our stay. The location is good, and overall I would stay here again. "

"Perfect"

"Checkin gave wrong room key. No explanation of where to park or how to get there. No explanation of where breakfast buffet was held. Paper cups in breakfast area leaked, surface of main entarce and parking area painted in middle of morning, causing disruption."