Jakarta Bintaro Jaya Xchange Mall Hotels

"Overall was great. The staffs pleasure to deal with. Just a reminder for a 5 star hotel to keep up the room/bathroom maintenance so everything stays nice, tidy, clean, and doesn’t wear out easily thats important thing. As a 5 star hotel, please maintain consistent air-conditioning throughout the building. The hallway near our room was quite warm at times as were a few other areas "

"Staff go out of their way to be lovely and accommodating. Anything you need. "

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"The customer service at checkin was exceptional. "

"Great family stay at Kristal Hotel! We really enjoyed our time at Kristal Hotel. The staff were super friendly and helpful from the start, and the place felt clean and comfortable. Our room was spacious enough for the whole family, and the beds were really comfy. Breakfast was tasty with plenty of options, and the kids loved it. The location was also great — close to shops and restaurants but still nice and quiet at night. Everything was easy and stress-free, which made our trip even better. We’d definitely stay here again next time we visit. Highly recommend for families!"

"clean"

"Great view"

"I got upgrade. Very nice"

"Great"