Convenient, close to city centre with less than 10 mins walk
Wing Yin
於 2024 年 9 月住了 6 晚
8/10
The hotel room is very clean, but the front desk staff's politeness need to be improved
Queenie
於 2024 年 8 月住了 1 晚
8/10
The hotel overall is nice and clean, but the car park entrance is quite difficult to locate. As next to it are 2 pubs and bars, at night you can still hear the music and beats through the windows, quite annoying to be honest.
Jason
於 2024 年 4 月住了 1 晚
10/10
Weishu
於 2024 年 3 月住了 1 晚
10/10
Fung Yin Fanny
於 2023 年 12 月住了 1 晚
10/10
YE
於 2023 年 10 月住了 1 晚
10/10
The room is spacious and comfortable
Shuk Hing
於 2023 年 8 月住了 1 晚
8/10
Yan Yam
於 2023 年 9 月住了 1 晚
8/10
Tsz Hong
於 2023 年 8 月住了 1 晚
8/10
Ting Fung
於 2023 年 4 月住了 2 晚
10/10
Wai Fong Fion
於 2023 年 2 月住了 1 晚
10/10
Wai Fong Fion
於 2022 年 10 月住了 1 晚
6/10
Tin Pak
於 2022 年 8 月住了 2 晚
6/10
Tin Pak
於 2022 年 8 月住了 1 晚
4/10
Had messaged prior to arrival but received no confirmation on requests. My wife had mixed messages on check-in but settled on a room as just needed to get organised. No guest services as when remote failed was told to “come down and we will fix” instead of coming up to resolve. Why because “we haven’t got anyone down here to come up- I am on my own “ ( at 10pm!). Earlier whilst waiting to order drinks at bar, continuously overlooked/ignored. During breakfast it was busy and when I asked if they could wipe table and hot cutlery was told to look around corner for cutlery, same for coffee mugs. Just chaotic with little customer service or consideration. If you know you are going to be busy make director staff up properly and don’t just treat you customers with contempt.
Avnish
於 2025 年 7 月住了 2 晚
2/10
The staff were excellent and tried to do their best to help so kudos to them but unfortunately this particular room left much to be desired. Unfortunately I had an accessible room (which I do not require) which meant the shower was basically the whole bathroom so water was everywhere. Literally. The cooling in the room didn’t work either - they were able to find a small portable fan to help but unfortunately it didn’t do much. I asked to change rooms but the property was sold out. I could not stay the evening and found a different property as it was too hot here.
Ayesha
於 2025 年 7 月住了 1 晚
10/10
Really great place to stay for Birmingham city centre. Excellent value for money.
Jonny
於 2025 年 6 月住了 1 晚
10/10
Room wasn’t ready when we arrived. Staff found us a comfortable area to wait and provided us with complimentary drinks.
Veda
於 2025 年 6 月住了 1 晚
10/10
Very straightforward check in process, online check in made it even quicker. Lovely staff, stayed a few times now for work and leisure and would stay again
Jade
於 2025 年 6 月住了 1 晚
8/10
Great location, nice room and friendly helpful staff
sara
於 2025 年 6 月住了 1 晚
10/10
Location perfect, clean tidy helpful staff
Amanda
於 2025 年 6 月住了 2 晚
10/10
Proper nice
Lennon
於 2025 年 6 月住了 1 晚
6/10
Friendly and welcoming.
Lifts didn’t work so everyone had to walk up and down the staircase which was a big inconvenience.
Car park very expensive