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New Hall Hotel & Spa

4.0 star property
Guests discover the perfect balance of relaxation and recreation at this historical retreat, with expert massages, a 9-hole golf course, and serene surroundings

Choose dates to view prices

New Hall Hotel & Spa, in the historical district, offers a peaceful getaway with a 9-hole golf course and indoor pool. The spa provides rejuvenating treatments, and the tranquil garden is perfect for quiet moments. Guests appreciate the attentive staff and welcoming bar area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is HK$1,207
HK$1,449 total
includes taxes & fees
31 May - 1 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 22.50 per person
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only children under 18 years old are allowed in the pool from 9 AM to 11 AM, and 3 PM to 5 PM, 7 days a week.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does New Hall Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at New Hall Hotel & Spa?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at New Hall Hotel & Spa on 31 May 2026 start from HK$1,207, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is New Hall Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at New Hall Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at New Hall Hotel & Spa?

Checkout is at 11 AM.

Where is New Hall Hotel & Spa located?

This family-friendly Sutton Coldfield hotel is located near the airport, within 3 mi (5 km) of Pype Hayes Park Golf Course, Sutton Park and Castle Vale Central Park. StarCity and Castle Bromwich Hall Gardens are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 420 out of 615 reviews
Rating 8 - Good. 139 out of 615 reviews
Rating 6 - Okay. 37 out of 615 reviews
Rating 4 - Poor. 11 out of 615 reviews
Rating 2 - Terrible. 8 out of 615 reviews

Reviews

Verified

10/10 Excellent

Aideen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional. The staff was incredibly helpful. The rooms were gorgeous. The food was great. But I cannot say anything better about that staff. They were absolutely lovely.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Manjit Kaur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful oasis...set in peaceful pretty surroundings. The spa was fantastic,dinner was amazing and the breakfast ..out of this world. The staff so polite and helpful. Il be back..just what I needed.
Stayed 1 night in Mar 2026
Verified

8/10 Good

David

Nice room, lovely staff, all friendly and helpful. Great location and quaint
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Shalana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have loved our time at New Hall Hotel. The place is beautiful. We end up visiting again within rhe same week it was so nice. Whenever we come to the west Midlands this is where we stay. The rooms are spacious and clean, the food is lovely and a nice selection. Everyone speaks to you and makes you feel welcome. Next time we will try the spa.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Warm and friendly staff. Great rooms and a dog friendly delightful breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and nice and cosy room. Good quality linen and towels and really liked the fact you had a mini bottle of milk in the fridge I would definitely stay there again for
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great old building. Clean and modern but with oriental features. Food great
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Angela

Liked: Staff & service
There was hair in the bath so I couldn’t have a shower but my partner still had a shower and then we checked out around 3 instead of the actual time which was 11 the stafff was amazing very welcoming I would like to come again but I hope the room will be more clean when visiting as I did enjoy the pool and the garden
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were superb. Spa and pool lovely. Room great. Thank you
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely lovely stuff, they really made our stay extra comfortable and were more than happy to help with anything we needed. The room was spotless, and the bed was really comfortable. We had both dinner and the breakfast sent to our room, and they were both delicious! Overall a really lovely stay in such a beautiful old building, and I’d highly recommend taking a walk around the grounds before you go!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yun

Friendly and helpful staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent nights getaway

Amazing stay in one of the hotels suites! The pool was pleasant to have a float around in and the breakfast was really good!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely relaxing stay

Stayed for a night for my birthday. Had a lovely stay exploring the ground and spa and had a lovely meal in the evening in the bar.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SUPERB!!!

Excellent hotel witha great, country atmosphere! The staff are exceptional!!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Its wonderful. We had a couple of days and everything was on form. Breakast was especially good
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Yusuf

Liked: Cleanliness, staff & service, amenities
The room was spotless it was so clean. Staffs were really friendly and helpful. We had such a good time at the pool with kids. Amazing hotel. Overall was soo pleased with out stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, incredible old building and lovely grounds - the bar leads out to a garden where we enjoyed beers and great food, and the kids played hide n seek amongst the impressive topiary. Pool/ steam room etc was lovely and not too busy - heads up that if you have kids, even biggish ones, there are kid-free pool hours (from 5 I think) so if you arrive later in the evening you may not get them in. But the staff were very friendly and accommodating and let my tired kids in for a bit after this slot. Only downside to this place was not enough sound-proofing - I was woken up at 5 by the kid on the floor above running around. I would be understanding in an old building but we were in the newer section. So maybe request an upper room!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, amenities
Excellent team, great facilities, the room was clean, comfortable and well proportioned. Reception were extremely friendly and helpful. The food was excellent and restaurant service friendly and courteous without being overbearing. We really enjoyed the spa facilities and the grounds were lovely. We will definitely go back.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shaheen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great secluded location, full of character. Definitely worth visiting again.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from our room was lovely, and the breakfast was really good
Stayed 1 night in Apr 2025
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
Room and staff were good. Breakfast was very poor. Luke warm and poorly done.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a nice location. All the staff were very friendly and helpful. The rooms were comfortable.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Historic buildings, great staff, good spa facilities, relaxing stay
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, can’t ask for anything better. Stayed in the Krug room it was massive, bed was great. Bathroom luxurious. Everything has that classic luxury feel in the hotel. Spa was great too. Thank you real nice place.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
A true oasis in suburban Birmingham. Incredible period building, the best gardens of any hotel we have visited and genuinely lovely staff.
Stayed 2 nights in Jun 2025