Newcastle-upon-Tyne Biscuit Factory Hotels

"Clean room, friendly staff. A king bed but only 1 bedside light, so only 1 of us could read, why only 1 light? Also the shower wash bottle was empty, had not taken any so little bit annoying. But apart from that it was ok."

"For me the hotel represents good value. I like the location by the river and there are plenty of places to eat and drink at within a 10 minute walk. The staff are great, so friendly and helpful. Breakfast is buffet style but as with all buffets, it’s in the timing. Nice bar which we used as well. Not our first stay here and won’t be the last."

"Great breakfast and staff super helpful f"

"Clean well equipped room, nice staff, "

"Great hotel great location"

"Smallish rooms and the area around the hotel was a little rough. "

"wow what a fantastic stay. we only stayed for one night but it felt like a few days it was that relaxing. prior to our stay I was emailed about making an offer to upgrade our room, so I put an offer in for a junior suite which was accepted. what a beautiful room.. large, spacious, well set out, amazing bathroom and proper air con that kept the room fresh all night. although the bed was that comfy I could have slept through a heatwave. a special shout out to Ovi at the breakfast. he was the most pleasant, professional and friendly waiter! we were well looked after... so much so that when Ovi found out we were driving back to York he went off and made a pack up for our travels! thank you Ovi! we don't go to Newcastle often but when we go again I'll be back to the Dakota! Fantastic!"

"We loved the Gin Bar and the location close to the station"

"From the minute of arrival the reception staff were friendly, engaging and helpful, an absolute pleasure to stay at this hotel and may even replace my old favourites of this is the standard across all their hotels. Particular shout out to the staff who checked us in. Very chatty and funny."