Otsu Biwako Terrace Hotels

"Very good service with nice staff. Both dinner and breakfast are delicious. Room is spacious and tidy."

"家族7人で滞在させて頂きました。駅からも近く、後から来る人、先に帰る人にも良い条件で自由に別荘気分を味わえました。 びわ湖で、マリンスポーツもはじめて挑戦でき、はじめて乗るビスケットに大興奮。良い経験が、できました。 また、BBQ中の急な雷雨にもテントを出して頂いたりと、スタッフの方の素早い対応助かりました。 ベッドが、ソファーベッドと押し入れベッドだったので、寝る準備を始めると埃が出るのが難点。また、シャワー室、トイレにはクーラーがなく、夏場だったのもあって、湿気が…扇風機でもあれば嬉しかったです。 まぁ〜そんなマイナス面を打ち消すくらい、びわ湖の景色は最高です。また、利用したいと思いました。"

"Food and view was amazing. I recommend the Sakura room with the private onsen"

"Bedroom and washroom were spacious, clean and looked new. Amenities were great. The hotel has a wide range of facilities, including a planetarium, which we really enjoyed. We had a great time. "

"The staff is very welcoming and helpful. The dining experience was very pleasant and the food was great. "

"Beautiful location, lovely food and staff were very attentive! "

"the staffs were nice n friendly, given us a little tour for the hotel. the meals were delicious, with omi beef shabu shabu at dinner. "

"Nice Ryokan experience . Kiseki dinners are brilliant. It's in the middle of the countryside so not much to do in the area. "

"Beautiful area, amazing food, the hot springs out in nature are great. The staff are super friendly and helpful and the whole experience is amazing. Worth it even if it's just one night."

"Staff was so helpful in every possible way. Hope I am lucky enough to find others like it elsewhere in Japan! "

"Highly recommended to have a stay here . A very comfortable , clean and quiet Japanese hotel. Very delicious half board meal . Very nice staff . Value for money . "

"Nice & quite place right on the lake"

"スタッフさん皆さん、親切で対応がよくとても気持ちよく泊まれました。お料理も美味しかったです。"

"スタッフの対応は丁寧でした。"

"The hotel was so comfortable, welcoming and had all the desired amenities. We used the sauna which was really lovely addition to our stay and enjoyed the hotel shop too. It was in a peaceful area and the staff were always on hand to answer any questions and offer refreshments. We had seen a couple of negative reviews for this property prior to staying but our experience was nothing short of exceptional. Looking forward to returning in the future."

"Great and convenient area to visit and explore!"

"The AC was super dirty. Other than that the house was great. Location is also perfect with a nice restaurant across."

"amost good howev I want a refrigerator"