Yorktown Heights Black Mountain Hotels

"Room insulation was extremely poor for a remolded hotel You could hear everything from floor to floor and room to room Even the sweeking beds when they are F…ing It was disrespectful discussing and poorly designed If you have children in the room what do you say the noise was ???? Do not book if you have children staying with you It’s embarrassing! "

"Friendly staff, clean room and easy accessibility to restaurants and shopping outlets and malls."

"Front desk person was awesome "

"I was there for Match Day ceremony today at New York Medical College. It was a great place to stay for the event"

"Not so pleasant experience."

"I used to stay here all the time when it was a Holiday Inn and it was fantastic! But they knew it needed repairs and fixing and decided not to do it. They sold the property and it’s going further and further down hill every visit. They don’t have vacuum cleaners . They sweep the carpets! There have been mice in my rooms the last times there. It needs carpet cleaning desperately! They use a photo of the bar and restaurant that is closed. Pool is closed. Plumbing issues also. Place needs care but I think they’re keeping it going as long as they can before it’s closed down. Very small cleaning staff also. They’re friendly but it’s sad how bad it’s gotten. It’s become seedy. Back door open without key lock so unsafe feeling,but I lock my door. Only reason I continue to stay there is the price and the location. "

"hotel grounds are great the rooms need an update the staff is great Margorie is a pleasure to be around the grab and go is great the gym great i did not eat there the restaurant was not open. I would go back even though it is a bit far from my office. they do clean the room every day which to me is how a hotel should be."

"Location was perfect for our needs. Room was clean and comfortable. Bar area was good for meetups with friends. Worked out well."

"Very nice"