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伯明翰克萊頓酒 店
Birmingham City Centre
原價 HK$12,744,現價為每人 HK$11,093
HK$11,093
一位
2月17日 - 2月24日
1 小時前找到
包來回機票
香港 (HKG) 往伯明翰 (BHX)
8.4/10 Very Good! (1,001 則評價)
pros:
Reception staffs are nice and friendly.
Room is large
Good air conditioning (hard to find in UK!)
Security measure make me feels secure
Close to train station
cons:
Clearer are not clearing rooms after their first approach (around 10:00), even with the clearing light on ( we left at 12:30), three nights in a row.
Standard breakfast ( All day breakfast cereal coffee&juice)
Incident:
At the first day of our arrival, the hotel ran into a problem of drought tap. The hotel said it was a problem about the water supplier, therefore, they can't do much on it. The water need to wait until the third day to be fixed.
I do understand that they can't actually do anything on it as it is a supplier issue but as a customer, I must stand on my right. A hotel that cannot supply water for two days is a big issue, plus, they don't take much action on it, only giving out bottled water and a paper of apology. I felt so disappointed on it, if the hotel can't do anything on it, at least they need to issue a refund, as the use of water should be the basic right to stay in a hotel.
評價日期:2023 年 7 月 29 日




